Software and Security Support

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New to Support?

Getting Started
New to Support? Start here to get the most out of your online support.
Support Guide
Find everything you need to know about our support services and how to utilize support to maximize your product investment.
NEW! Partner Support
Everything our Partners need for effectively engaging with Dell Software Support.

Benefits of Support

Support Services
Find the right level of support to accommodate the unique needs of your organization. Each program provides exceptional value driven by our relentless commitment to customer satisfaction.
Renew Support
The Dell Software Support Renewals team can assist you with questions regarding your Support Maintenance contract or upgrading to another support offering.

Alerts & Notifications

SonicWALL SRA Series
Dell SonicWALL Notice Concerning Root Privilege Escalation Vulnerability in the NetExtender for Mac OS X and Linux clients
SonicWALL UMA
Dell SonicWALL GMS/Analyzer/UMA Command Injection and Arbitrary XML Input Vulnerabilities - January 2016
ActiveRoles Server
Swap your ActiveRoles Server Self-Service Manager to Quest One Identity Manager- ADE
SonicWALL E-Class NSA Series
Dell SonicWALL Notice Concerning FireStorm Vulnerability