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Database update fails when upgrading Active Administrator from version 6.0 to 6.5. Manually running the SQL script From_6.0_To_6.5.sql updates the database and re-running the Active Administrator Server Configuration Manger appears to successfully complete the rest of the upgrade. However, the...
How to upgrade Active Administrator 5.x to version 6.0
How to upgrade Active Administrator to version 6.5
Unable to upgrade database to the latest version.
When upgrading the Active Administrator Server Management to the latest version, the messages “Configuration upgrade failed”, and “Configuration completed with errors. See log file for details…” are displayed, and shown below:
Active Administrator Server Management Console crashes when launched. The services also fail. The Event viewer | Application logs record the entry below
Faulting application name: AAMaintenanceService.exe, version: 126.96.36.1990, time stamp: 0x50898dcb
Faulting module name: QuestLicense.dll...
Not prompted to restart Notification Service after changing audit database
When opening the Active Administrator 6.5 Console the error message below is displayed: "The Active Template file was not found on the Active Administrator server. Please check that the Active Administrator is accessible and that the file exists in the Active Administrator share." When the...
Cannot open Service Control Manager on ''[ComputerName]''. This operation might require other privs. Cannot open Service Control Manager on computer '<i>ComputerName</i>'. This operation-might-require-other-privileges message is received when attempting to install an Active Administrator Service...
The network path was not found
When attempting to install the Active Administrator agent on a domain controller the error “The network path was not found” is displayed and in the log, as shown below:
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The Audit Agent on Server [FQDN] is experiencing problems writing data to the database
|Active Administrator 6.5||11/13/2012|
|Active Administrator 6.x License Utility||11/13/2012|
|Version||Full Support as of||Limited Support as of||Support Discontinued|
|Earlier product versions not listed are considered discontinued.|
The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.