Self-service tools will help you to install, configure and trouble shoot your Dell Software product
The repository drop-down menu is not available when attempting to change the repository for an agent on the Core Console.
AppAssure software contains a special logic that detects third-party software products that may conflict with the functionality of AppAssure.Should AppAssure detect any incompatible drivers, the following message will appear.“AppAssure 5 has detected the presence of <incompatibleProductName> on...
You receive the following error when performing a BMR on a target disk that is smaller than the original disk from which you are restoring.Call to service method https://localhost:8006/apprecovery/api/core/rollback/autoPartition POST failed: No suitable target found.
Requested volume C: has size...
Users may need to get a text file with the list of protected Agents for a manual Agent Update list., specific agent information or information pertaining to all agents in the same category (i.e. protected SQL servers). <BLOCKQUOTE> WARNING: AppAssure does not support PowerShell scripting. All...
Mountability checks on your Exchange server fail consistently with the following error. Furthermore, you are able to mount and view backups, as well as restore mail objects.
Mailbox.Database.edb is not mountable
Error: Error opening database. Jet returned error code -546, Error...
This guide details the best practices for utilizing AppAssure to migrate a data volume from one server to another. Some methods of moving a volume from one server (cloning, moving a LUN, etc.) to another server can result in AppAssure seeing duplicated volume metadata. This duplicate metadata...
</H3> An error similar to the following comes up when attempting a bulk deployment, after upgrading the core software. System.IO.FileNotFoundException: Cannot find installation file ‘G:Program...
This article describes the steps necessary to perform a bulk deploy of the AppAssure 5 Agent software. You can simplify the task of deploying the AppAssure Agent software to multiple Windows machines by using the Bulk Deploy feature of AppAssure 5. You can bulk deploy to: Machines on an Active...
The calculation of Exchange database(s) fails with the following error: Stack Trace: System.AggregateException: One or more errors occurred. —> System.AggregateException: One or more errors occurred. —> System.InvalidOperationException: Calculation EDB extents failed: got incorrect extent; Offset...
You receive the following error when attempting to take a snapshot or base image of your Core.“Call to service method https://localhost:8006/apprecovery/api/agent/metadata/summaryMetadata PUT failed: Service method call timed out after 00:01:40.0227815″.
|AppAssure 5.3.7 Windows Agent (x64)||2/18/2014|
|AppAssure 5.3.7 Windows Agent (x86)||2/18/2014|
|AppAssure 5.3.7 Linux Live DVD (.iso)||2/18/2014|
|AppAssure 5.3.7 Central Management Console Installer||2/18/2014|
|AppAssure 5.3.7 SuSE Linux Enterprise Server Agent (x64)||2/18/2014|
|AppAssure 5.3.7 CentOS / Red Hat Enterprise Linux Agent (x64)||2/18/2014|
|AppAssure 5.3.7 CentOS / Red Hat Enterprise Linux Agent (x86)||2/18/2014|
|AppAssure 5.3.7 Ubuntu Agent (x64)||2/18/2014|
|AppAssure 5.3.7 Ubuntu Agent (x86)||2/18/2014|
|AppAssure 5.3.7 SuSE Linux Enterprise Server Agent (x86)||2/18/2014|
|Version||Full Support as of||Limited Support as of||Support Discontinued|
|Earlier product versions not listed are considered discontinued.|
The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.