Self-service tools will help you to install, configure and trouble shoot your Dell Software product
After mounting an AppAssure recovery point upon attempting to copy files to the restore folder a message is displayed that the file name(s) would be too long for the destination folder. <IMG alt="" src="http://support.software.dell.com/KBArticleImages/122956/robocopy.png">
From time to time or when investigating a support case, you may be asked to upload log files to AppAssure Support. This article describes how to upload log files to AppAssure Support for your AppAssure 5 environment.
This article serves as a guide to configure Exchange database mountability and log truncation. This article serves as a guide for users seeking to configure Exchange database mountability and log truncation. NOTE: Mountability checks and log truncation features only apply to Microsoft Exchange...
This article serves as a “How-to” guide for users seeking to force log truncation on either an Exchange or SQL machine. This article applies to customers using all AppAssure 5 builds. The steps provided below are not applicable to Replay 4. Please note that this option is only available for...
Using AppAssure 5 Live Recovery instant recovery technology, you can instantly recover or restore data to your physical machines or to virtual machines from stored recovery points of Windows machines. This article serves as a guide for users who want to perform a one-time ESXi export. If you have...
This article serves as a “How-To” guide for users seeking to run a repository check. It is possible to run a repository check from a browser interface in AppAssure 5. The following section details the necessary steps to complete this check.
The following solutions include video content. The solutions are grouped by version. However some solutions may be applied to newer versions. Note: It is recommended to view the video content through IE.
This article serves as a guide for forcing a checksum check for a specific Microsoft Exchange server recovery point. If you experience symptoms that indicate there is a reason to do so (such as a single event of a checksum failure or error), you can direct the AppAssure 5 software to force a...
This article serves as a guide for users installing AppAssure 5 Agents on a Windows machine. This article describes the process of installing AppAssure 5 agents on a Windows machine for a new installation or if you are upgrading from Replay 4. If you will be upgrading from Replay 4, you should...
This article serves as a guide for users who want to create an archive of recovery points for a protected machine. AppAssure 5 retention policies (for more information about retention policies, see the AppAssure 5 User Guide on the Tech Docs page) enforce the periods for which backups are stored...
|AppAssure 5.4.1 SuSE Linux Enterprise Server Agent (x64)||4/4/2014|
|AppAssure 5.4.1 SuSE Linux Enterprise Server Agent (x86)||4/4/2014|
|AppAssure 5.4,1 CentOS / Red Hat Enterprise Linux Agent (x86)||4/4/2014|
|AppAssure 5.4.1 CentOS / Red Hat Enterprise Linux Agent (x64)||4/4/2014|
|AppAssure 5.4.1 Ubuntu Agent (x64)||4/4/2014|
|AppAssure 5.4.1 Local Mount Utility Web||4/4/2014|
|AppAssure 5.4.1 Local Mount Utility X64||4/4/2014|
|AppAssure 5.4.1 Local Mount Utility X86||4/4/2014|
|AppAssure 5.4.1 Ubuntu Agent (x86)||4/4/2014|
|AppAssure 5.4.1 Windows Agent (Web)||4/4/2014|
Installing Agents on a Windows Machine
Hyper-V One-time Export
Hyper-V Continuous (Virtual Standby) Export
How to Import an Archive
ESXi One-Time Export
How to Install the AppAssure 5 Core
This article serves as a “How-To” guide on creating a repository.
How to extend the size of your AppAssure 5 repository.
|Version||Full Support as of||Limited Support as of||Support Discontinued|
|Earlier product versions not listed are considered discontinued.|
The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.