Self-service tools will help you to install, configure and trouble shoot your Dell Software product
Archive Manager supports a configuration item that allows the standard message on a stub to be changed from the default of: This message has been archived, please click [here] to view the message.
Some SQL Server jobs needed changes to increase performance, improve security, and better define the role of each.
The Archive Manager Message Retention service is designed to run based on the schedule set in the Archive Manager Retention Policy editor. The retention policy editor is not running according to configured schedule.
When the Message Retention Policy is run in "Production Mode", the following error is shown in the "C:\Program Files\Quest Software\ArchiveManager\Archive Message Retention Policy Service.exe.log" log file:
An error occurred running a SQL statement. Dumping the SqlCommand.
How can the Archive Manager Retention Service be run immediately without having to wait forthe nextscheduled run time?
After completing an upgrade of Archive Manager from a version earlier than 4.6.x to 4.8 you see multiple instances of the RemotingHost32.exe process appear on the Archive Manager server and the CPU will begin to run at 100% for a long period of time.
Often there is a requirement to restore Archive Manager mailboxes to PST files and to retain folder structure. Often times too there is a need to restore multiple mailboxes at the same time.
How to increase overall performance of Archive Manager 1) Ensure hardware meets required specifications 2) Disk Queue Lengths and Disk Fragmentation 3) Archive Manager SQL Database indexes, Quest Capacity Manager and Spotlight on SQL Server Enterprise and Basic Checks 4) Full Text Index Settings...
Archive Manager only supports direct upgrades from and to specific versions of Archive Manager.
The error "Message with Checksum XXXX-XXXX-XXXX-XXXX did not receive any data from http://<AM_Web_Server>" occurs when attempting to reconstitute stubs. Body of message has following message : "This message has been archived please click here to see it.".Clicking the link does not open the...
|Archive Manager 4.8||6/24/2013|
|Archive Manager 4.8 Hotfix for solution SOL111424||8/21/2013|
|Archive Manager 4.8 Hotfix for solution SOL114776||10/4/2013|
|Archive Manager 4.8 Hotfix for solution SOL114911||10/7/2013|
|Version||Full Support as of||Limited Support as of||Support Discontinued|
|Earlier product versions not listed are considered discontinued.|
The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.