Self-service tools will help you to install, configure and trouble shoot your Dell Software product
The Archive Manager Message Retention service is designed to run based on the schedule set in the Archive Manager Retention Policy editor. The retention policy editor is not running according to configured schedule.
How can the Archive Manager Retention Service be run immediately without having to wait forthe nextscheduled run time?
Often there is a requirement to restore Archive Manager mailboxes to PST files and to retain folder structure. Often times too there is a need to restore multiple mailboxes at the same time.
How to increase overall performance of Archive Manager 1) Ensure hardware meets required specifications 2) Disk Queue Lengths and Disk Fragmentation 3) Archive Manager SQL Database indexes, Quest Capacity Manager and Spotlight on SQL Server Enterprise and Basic Checks 4) Full Text Index Settings...
Archive Manager only supports direct upgrades from and to specific versions of Archive Manager.
Additional attachment stores are required and access to existing attachment stores must be preserved. Please see the attached document for examples and details.
Does the 5.0 version of Archive Manager support Service Pack 1 for Exchange 2013?
When initiating a text search from the Archive Manager web interface the following error appears: "Your search cannot be executed because the Archive Manager Search Service is starting. Please wait a few minutes for the service to become available and try your search again." If a search is...
An Exchange Mail server is enabled for Store Management however the ESM is not processing any mailboxes from this server. The ESM log indicates that no messages are being processed.
Out of Memory errors when opening stripped messages.
Out of memory or system resources. Close some windows or programs and try again.
Cannot open this item. Out of memory or system resources. Close some windows or...
|Archive Manager 5.0||4/1/2014|
|Version||Full Support as of||Limited Support as of||Support Discontinued|
|Earlier product versions not listed are considered discontinued.|
The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.