Product Support - Archive Manager

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The Archive Manager Retention Policy is not running according to schedule. (44458)

The Archive Manager Message Retention service is designed to run based on the schedule set in the Archive Manager Retention Policy editor. The retention policy editor is not running according to configured schedule.

Product(s): Archive-Manager
Created On: 7/4/2008
(1 Ratings)
Last Updated On: 1/7/2014
How can the Archive Manager Retention Service be forced to run immediately? (42571)

How can the Archive Manager Retention Service be run immediately without having to wait forthe nextscheduled run time?

Product(s): Archive-Manager
Created On: 5/8/2008
(1 Ratings)
Last Updated On: 8/1/2012
Restore Archive Manager mailboxes to PSTs via Recovery Manager for Exchange PowerShell - video (87461)


Often there is a requirement to restore Archive Manager mailboxes to PST files and to retain folder structure. Often times too there is a need to restore multiple mailboxes at the same time.

Product(s): Archive-Manager
Created On: 1/20/2012
(5 Ratings)
Last Updated On: 3/26/2014
How to increase overall performance of Archive Manager (64103)

How to increase overall performance of Archive Manager 1) Ensure hardware meets required specifications 2) Disk Queue Lengths and Disk Fragmentation 3) Archive Manager SQL Database indexes, Quest Capacity Manager and Spotlight on SQL Server Enterprise and Basic Checks 4) Full Text Index Settings...

Product(s): Archive-Manager
Created On: 6/16/2010
(2 Ratings)
Last Updated On: 3/26/2014
What is the upgrade path from previous versions of Archive Manager? (54190)

Archive Manager only supports direct upgrades from and to specific versions of Archive Manager.

Product(s): Archive-Manager
Created On: 5/15/2009
(1 Ratings)
Last Updated On: 4/3/2014
How to add additional Attachment stores (22800)

Additional attachment stores are required and access to existing attachment stores must be preserved. Please see the attached document for examples and details.

Product(s): Archive-Manager
Created On: 10/5/2006
(1 Ratings)
Last Updated On: 2/25/2013
How can I export all email from subfolders under the Inbox but not export email from the Inbox fo (44625)

How can I export all email from all subfolders under the Inbox but not export email from the Inbox folder itself?

Product(s): Archive-Manager
Created On: 7/10/2008
(0 Ratings)
Last Updated On: 8/19/2013
How can Archive Manager be forced to reprocess a mailbox, including all of its folders and subfol (30643)

This article explains how to force the Archive Manager Exchange Store Manager Service to reprocess a mailbox and all of its folders and subfolders.

Product(s): Archive-Manager
Created On: 4/6/2007
(0 Ratings)
Last Updated On: 7/23/2012
SoapException: User is not authenticated when using Archive Manager v4.7.x and Search Exporter (105627)

Error 'System.Web.Services.Protocols.SoapException: User is not authenticated' when using Search Exporter with Archive Manager v4.7.x.

Product(s): Archive-Manager
Created On: 4/11/2013
(0 Ratings)
Last Updated On: 6/25/2013
Can Archive Manager be virtualised? (110617)

Can Archive Manager be virtualised?

Product(s): Archive-Manager
Created On: 8/1/2013
(0 Ratings)
Last Updated On: 3/31/2014
Version Full Support as of Limited Support as of Support Discontinued
5.0 4/2/2014
4.8 6/27/2013
4.7.x 11/14/2012 4/15/2014 10/15/2014
4.6.x 2/14/2012 4/15/2014 10/15/2014
4.5 7/25/2011 3/14/2013 9/14/2013
Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.