Self-service tools will help you to install, configure and trouble shoot your Dell Software product
The Archive Manager Message Retention service is designed to run based on the schedule set in the Archive Manager Retention Policy editor. The retention policy editor is not running according to configured schedule.
How can the Archive Manager Retention Service be run immediately without having to wait forthe nextscheduled run time?
Often there is a requirement to restore Archive Manager mailboxes to PST files and to retain folder structure. Often times too there is a need to restore multiple mailboxes at the same time.
How to increase overall performance of Archive Manager 1) Ensure hardware meets required specifications 2) Disk Queue Lengths and Disk Fragmentation 3) Archive Manager SQL Database indexes, Quest Capacity Manager and Spotlight on SQL Server Enterprise and Basic Checks 4) Full Text Index Settings...
Archive Manager only supports direct upgrades from and to specific versions of Archive Manager.
Additional attachment stores are required and access to existing attachment stores must be preserved. Please see the attached document for examples and details.
How can I export all email from all subfolders under the Inbox but not export email from the Inbox folder itself?
This article explains how to force the Archive Manager Exchange Store Manager Service to reprocess a mailbox and all of its folders and subfolders.
Error 'System.Web.Services.Protocols.SoapException: User is not authenticated' when using Search Exporter with Archive Manager v4.7.x.
Can Archive Manager be virtualised?
|Archive Manager 5.0||4/1/2014|
|Version||Full Support as of||Limited Support as of||Support Discontinued|
|Earlier product versions not listed are considered discontinued.|
The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.