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Can MMC snapin extensions for ADUC be installed without installing QAS Control Center? How to get the Unix account tab in Active Directory Users and Computers? (135423)

The server used by Active Directory administrators does not have QAS Control Center installed so they cannot see the "Unix" tabs in Active Directory Users and Computers (ADUC). Can the MMC snapin extensions for ADUC be installed without installing QAS Control Center? ...

On AIX systems cron jobs are not running after the system reboots. Error: ! crontab for $USER not loaded due to authentication error. (190344)

After upgrading to 4.1 of Authentication Services cron jobs are not running after reboot. ! crontab for $USER not loaded due to authentication error. The vasd daemon starts after cron in the /etc/inittab STATUS: Fixed in Authentication Services 4.1.0.22367. ...

Unattended Authentication Services install questions using the install.sh script. (224922)

Where is the install.sh script? How to install Authentication Services in unattended mode? How to skip the software agreement in unattended mode? Can systems be joined in unattended mode and joining credentials passed? ...

The QAS Control Center is crashing on startup. (65017)

When starting the QAS Control Center it crashes even after reinstalling. Problem signature: Problem Event Name: APPCRASH Application Name: QAS Control Center.exe Application Version: 1.0.0.0 Application Timestamp: 4c2b927f ...

Using vendor SSH tools with Quest Authentication Services (82295)

If your company policy requires you to use your OS vendor's SSH tools, instead of Quest-OpenSSH, then this document will help you find which vendor-supplied tools work with Quest Authentication Services, and how to configure them. ...

Does One Identity provide troubleshooting support for Samba? (60742)

1) What happened to Quest Samba? 2) Does One Identity provide troubleshooting support for Samba? 3) Can Authentication Services still be integrated with mainstream Samba? 4) What are the benefits of Identity Mapper? ...

What is the vas_snapshop.sh script and where can I download it? (65034)

The vas_snapshot.sh script is a tool utilized by support to collect a large amount of information about Authentication Services and the environment it is running in to answer many preliminary questions that come up when a service request is opened. ...

FAQ on Quest Authentication Services (QAS/VAS) licensing? How do you define a server from a license (27572)

Frequently asked questions on about Authentication Services licenses: How do you define a server from a licensing perspective? How can I install the license? Where is the license file manually installed on the client? Any considerations? ...

How to setup Touch ID with Active Directory User (224393)

Is it possible to setup Touch ID with Active Directory users on Apple systems using Authentication Services? RESOLUTION: To use Touch ID a local account is required on the system. In order to use Touch ID with QAS AD users, the user needs to be a mobile account. ...

Vastool command to list Unix machine objects from a specified OU (54452)

How to list Unix machine objects from a specified OU using the /opt/quest/bin/vastool search command. These two commands will work to accomplish this task: The first one will list any kind of computer in a particular OU, Unix or Windows. ...

Troubleshooting slow logins (38913)

Things to check when experiencing slow logins. There are many reasons slow authentications can occur such as DNS issues, product defect, network slowness, NFS mounts, configuration setup, addition of large amount of unix enabled users to AD. ...

Tool to help migrate file ownership from being owned by local users and group (60842)

This article is to descibe the Ownership Alignment Tool (OAT). This tool will help migrate file ownership from being owned by local users and group. The Ownership Alignment Tool (OAT) provides a flexible solution for changing ...

Mac OS X Yosemite support (134909)

Mac OS X Yosemite 10.10 was released mid October 2014, when will there be support for Authentication Services? Yes, MAC 10.10 is supported on Authentication Services 4.1.0.21518 and up. Please see the following link ...

Where can I get a newer version of Quest-OpenSSH? Support for Quest-OpenSSH. (177492)

Where can I get a newer version of Quest-OpenSSH? How can I get support for issues related to the Quest-OpenSSH package? The Quest OpenSSH project is no longer being actively maintained. The last Quest OpenSSH ...

The /opt/quest/bin/vastool flush takes long time. "build_useroverride_db: Unable to find user/group from entry " (177273)

The /opt/quest/bin/vastool flush takes a long time. In the /var/log/messages file we see the following message repeating "build_useroverride_db: Unable to find user/group from entry ". -There is user or groups in the /etc/opt/quest ...

Basics for managing Authentication Services during a domain migration. (147576)

What steps should be considered during a domain migration to help ensure that Authentication Services continues to function normally? NOTE: Domain Migrations tend to be complex and the exact steps required can change ...

Can Authentication Services be integrated with MongoDB? (146541)

What are the steps required to integrate Authentication Services and MongoDB? RESOLUTION. The attached document covers the steps required to establish integration with MongoDB and Authentication Services. It is important that MongoDB be configured correctly. ...

Does QAS work when jumbo frames are enabled (148966)

How to uninstall standalone coreX32, coreX64 and aducX64 packages (148896)

Standalone coreX32, coreX64 and aducX64 packages were installed from QAS_4_1_0_21518. There is now a problem that requires the uninstall of the packages. How can these packages by uninstalled? RESOLUTION 1: ...

Has a giant file in tmp qas_ module.log, not able to find where it's debugging (149706)

Has a large file in tmp qas_ module.log that is being written to; not able to find where debugging is turned on and needs to turn it off. Debugging is on by the creation of a hidden file in /var/opt/quest/ vas RESOLUTION: 1 - ls -la /var/opt/quest/vas. ...

How to install or upgrade the Group Policy Extensions. Missing Unix settings in Group Policy Management Server (138673)

How to install or upgrade Group Policy Management Extension. Do not see "Unix Settings" on the Group Policy Management Server. 1 - Download the latest version of Authentication Services by going to. https://support.quest. com/authentication-services/download-new-releases. ...

vgptool error Cannot recv: NT_STATUS_REMOTE_DISCONNECT (130754)

vgptool -d5 apply shows a similar error to the below: ERROR: Unable to copy the network GPT.INI. Unable to copy file from CIFS: Could not connect to any server: NT_STATUS_CONNECTION_REFUSED. Caused By: Cannot ...

Enhancement request for explicit error be logged for keytab failures (105100)

A service account password for a one way trust connection which that invalidated the keytab used to connect to the internal domain. We seen the following in the log but no mention of an account or keytab name: vasd[24583 ...

vgptool writing errors messages to syslog: unable to parse tree connect response: NT_STATUS_BAD_NETWORK_NAME, Could not connect to any server (224164)

Group Policies are applying however syslog messages show the following: .vgptool[15317]: [WARNING policy_manager.cpp:81] WARNING: Could not determine site. ERROR: Unable to open GPT.INI created from network file. ...

What Platforms are Supported by Authentication Services 4.0.3? (135849)

Is there a list of platforms that are supported by Authentication Service 4.0.3 available? Please note support for Authentication Service 4.0.3 ended March 16th 2015. Please see the Support Policies and PLC located tab from this page. ...