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Displaying 1-25 of 165
Error: Could Not Read License Data when opening ChangeBase (206082)

When opening ChangeBase the following errors may be seen: Error: Could Not Read License Data. or. Could not find license key in ls.xml for db 1. File corruption. Before performing any of the following steps ensure that there ...

Product(s): ChangeBASE
Last Updated On: 6/23/2016
(0 Ratings) 12 views
Exe repackage fails on x64 machine (128554)

When trying to convert an EXE to an MSI using the inbuilt repackage option. It fails with error "Filter drivers couldn't be loaded". As started in the User guide, x64 Operating Systems are not supported for repackage operations Workaround. ...

Product(s): ChangeBASE
Last Updated On: 6/22/2016
(0 Ratings) 1116 views
MSIStudio cannot create MSI with uplifted applications (205187)

Attempting to use MSIStudio to uplift applications from windows 2003 Server using APP-V. When running the process as per documentation, a registry error appears on the screen. Everntviewer shows error: "Hanging App msistudio.exe 6.3.5807.21084. ...

Product(s): ChangeBASE
Last Updated On: 6/6/2016
(0 Ratings) 13 views
Repackaging EXE to MSI error Couldn't find Start Capture command (204979)

While trying to repackage an EXE to MSI using MSI Studio in Changebase facing the issue "Couldn't find Start capture command" Wrong version of MSI Studio selected which causes ChangeBase to look in a different location for the Start command compared to where it is ...

Product(s): ChangeBASE
Last Updated On: 6/1/2016
(0 Ratings) 13 views
Need to remove Package Source (200856)

How do I remove a Package Source from the Import Tab Workaround. It is not actually possible to remove the Package Source but they can be hidden and do not consume any processor or memory once hidden. 1. Select the Package source and click hide package source. ...

Product(s): ChangeBASE
Last Updated On: 5/11/2016
(0 Ratings) 3 views
How many packages can be imported into CHANGEBASE Trial license? (176355)

How many packages can be imported into CHANGEBASE Trial license? ChangeBase 30-day evaluation license can import and assess up to 35 packages. You will also be able to fix, repackage, virtualize, and report on, 50% of these packages.

Product(s): ChangeBASE
Last Updated On: 3/31/2016
(0 Ratings) 39573 views
Reverting a VM on VMware Workstation Shared hypervisor using the VMWare Server hypervisor type may fail with the message: “Failed to get AuthManager object” (189777)

While this is technically feasible to connect to VMWare Workstation Shared hypervisor with the VMWare Server hypervisor type, VMWare has not fully implemented all VSphere functionality required for ChangeBASE to launch processes within the guest VM remotely. ...

Product(s): ChangeBASE
Last Updated On: 3/28/2016
(0 Ratings) 62 views
Dealing with Fragmented Indexes on Large Databases (135255)

When large numbers (2,000+) of packages are imported into ChangeBASE, you may experience a degradation of import speeds and in certain circumstances, an unresponsive user interface. Over the course of time, the indexes ...

Product(s): ChangeBASE
Last Updated On: 3/17/2016
(0 Ratings) 829 views
Does ChangeBASE for browser Compatibility supports Microsoft Edge ? (186115)

Is Microsoft Edge a supported browser in ChangeBASE for Browser Compatability? ChangeBASE for Browser Compatabilty does not support Microsoft Edge at this moment. It will be supported from the next release which is targeted to release around April or May 2016.

Product(s): ChangeBASE
Last Updated On: 1/28/2016
(0 Ratings) 128 views
How to subscribe to RSS Feeds/Product Notifications (102751)

How to subscribe to RSS Feeds/Product Notifications to opt into support notifications to receive emails about the latest software patches, version releases, and updates to our Knowledge Base. What Is RSS? (Really Simple Syndication ...

Product(s): Privilege Manager for Windows, Active Administrator, Desktop Authority...
Last Updated On: 1/25/2016
(1 Ratings) 7886 views
Trying to install webcapture on a client, wizard ends prematurely with an error 1603. (185594)

When trying to install Web Capture, it fails with error 1603. MSI log shows: ExecFirewallExceptions: Entering ExecFirewallExceptions in C:\windows\ Installer\MSI3DAC.tmp, version 3.8.1128.0. ExecFirewallExceptions: Installing ...

Product(s): ChangeBASE
Last Updated On: 1/19/2016
(0 Ratings) 153 views
Is MSI Studio can be downloaded separately from the Dell Portal? (184213)

How to download MSI Studio Installer? MSI Studio is only supplied as part of ChangeBASE; it cannot be downloaded separately. Once ChangeBASE has been installed onto a machine, the MSI Studio installer (MSIS.Install.msi) can be found in the ChangeBASE install folder at. ...

Product(s): ChangeBASE
Last Updated On: 12/17/2015
(0 Ratings) 160 views
VReady fails with ThinApp (92298)

When virtualizing an application using VReady for VMWare ThinApp, the process seems to run successfully but no ThinApp package is available in the export folder. This is related to the OPEN FILE SECURITY WARNING of the Windows 7 operating system. ...

Product(s): ChangeBASE
Last Updated On: 12/15/2015
(0 Ratings) 1250 views
Importing of EXE files through CSV do not assess them (181218)

We have been working with application packages that contain both Executables and MSIs. Through the CSV Import ChangeBASE detects the EXEs and when we attempt to import them, it appears to be imported but not automatically assessed. ...

Product(s): ChangeBASE
Last Updated On: 11/17/2015
(0 Ratings) 202 views
Exception during Conversion. Failed to get the required Virtual Machine from the Hypervisor (181008)

When trying to convert an app, the conversion process fails with the following error: Exception during conversion. System.Exception: Failed to get the required Virtual Machine from the Hypervisor. This happens when the path to the VM is no longer correct. ...

Product(s): ChangeBASE
Last Updated On: 11/13/2015
(0 Ratings) 217 views
Connections to VMware Workstation Shared hypervisor may fail with the message “The specified service provider was not found” (178795)

Connections to VMware Workstation Shared hypervisor may fail with the message The specified service provider was not found. The VIX library is utilised when connecting ChangeBASE to a VMware Workstation Shared hypervisor. ...

Product(s): ChangeBASE
Last Updated On: 10/12/2015
(0 Ratings) 311 views
Use of Force Refresh where an imported application has been deleted from the file system may not produce expected result. (177903)

It has been found that under some circumstances the Force Refresh button on the Import screen may cause unexpected results. If an application (eg an MSI) has been imported into ChangeBASE and then the MSI is deleted ...

Product(s): ChangeBASE
Last Updated On: 9/29/2015
(0 Ratings) 277 views
MSI Studio may capture unnecessary files or registry keys, preventing installation of the created MSI. (157670)

It has been found that under some circumstances MSI Studio captures files in a protected folder (the “Services” folder under Windows) that may prevent the created MSI from being subsequently installed. MSI Studio (as with ...

Product(s): ChangeBASE
Last Updated On: 8/28/2015
(0 Ratings) 44380 views
When creating an MSI package from CB tool - it doesn't create the correct size MSI (157393)

When performing repackaging using MSI Studio, the resulting MSI file is very small and can't be installed properly. Product Defect 438051 The issue is a known defect with MSI Studio, packaged with versions 6.2.3 and earlier ...

Product(s): ChangeBASE
Last Updated On: 8/21/2015
(0 Ratings) 438 views
Creating a virtual ThinApp package may not create the MSI Installer file when expected. (157214)

Under certain conditions, if the Virtualisation options have been correctly set for ThinApp to produce an MSI Installer file as part of the Virtual Package, the MSI file may not be created. Workaround. Currently there is no workaround for this issue. Status. ...

Product(s): ChangeBASE
Last Updated On: 8/18/2015
(0 Ratings) 9282 views
The User Defined Dashboard widget may not display the pie and bar charts when criteria have been initially selected or altered (157092)

Under certain conditions, the User Defined Dashboard widget in the ChangeBASE client may not display the pie and bar charts when it is initially configured, or when the criteria have been altered. Instead, when the widget is ...

Product(s): ChangeBASE
Last Updated On: 8/14/2015
(0 Ratings) 458 views
Exception during Conversion (157086)

Attempting to convert a .exe install into an MSI but receiving an "Exception during Conversion" error followed by 'CVMA.Hypervisors.VMWare.Vix. VMWareException: The connection to the host was lost'. No Changebase platform is specified in the conversion settings. ...

Product(s): ChangeBASE
Last Updated On: 8/14/2015
(0 Ratings) 473 views
ChangeBASE won't launch after rename of SQL database (142290)

ChangeBASE SQL database was renamed by DBA. Now ChangeBASE won't start. Renaming of the ChangeBASE database is not supported. Please refrain from renaming of the ChangeBASE database. Attempts to tinker with ...

Product(s): ChangeBASE
Last Updated On: 7/9/2015
(0 Ratings) 36747 views
Report directory was moved, unable to change path in ChangeBASE to reflect the move (154144)

Even the admin login is unable to change product settings. Looking at the roles tab it's set as a super user, but has a check by in the admin column. It appears none of the default roles has access to change product settings. ...

Product(s): ChangeBASE
Last Updated On: 6/18/2015
(0 Ratings) 861 views
The ChangeBASE client reports an error “Startup Failed – An entry with the same key already exists” on startup (153511)

Under certain conditions, the ChangeBASE client may display the above error on startup if the ChangeBASE service has been restarted whilst applications were still in the process of being imported. An example of when this ...

Product(s): ChangeBASE
Last Updated On: 6/4/2015
(0 Ratings) 1159 views