Product Support - ChangeBASE

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How to subscribe to RSS Feeds/Product Notifications (102751)

<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" /><o:p> How to subscribe to RSS Feeds/Product Notifications to opt into support notifications to receive emails about the latest software patches, version releases, and updates to our Knowledge Base.<o:p></o:p></o:p>

Product(s): Active Administrator
Created On: 1/23/2013
(1 Ratings)
Last Updated On: 2/6/2014
Event Id: 1026 .NET Runtime Error is logged in Event Viewer (116397)

The error below is seen in the EventViewer logs. <BLOCKQUOTE style="MARGIN-RIGHT: 0px" dir=ltr> Application :ChangeBASE.Exe<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p> Framework Version: v4.0.30319<o:p></o:p> Description: The process was terminated due...

Product(s): ChangeBASE
Created On: 11/18/2013
(0 Ratings)
Last Updated On: 11/20/2013
How to create a custom MSI logo/ main graphic (116891)

End users would like to customize their MSI logo from the standard "Dell" incorporated logo / main graphic. This logo can be seen when installing a ChangeBASE client on an end users server or system.

Product(s): ChangeBASE
Created On: 12/2/2013
(0 Ratings)
Last Updated On: 1/3/2014
Can you disconnect a database from ChangeBASE v6.0.5 (118979)

How do you disconnect from a database? or how to remove a database from the list of connected databases in ChangeBASE 6.0.5?

Product(s): ChangeBASE
Created On: 1/16/2014
(0 Ratings)
Last Updated On: 2/17/2014
ChangeBASE V6.0.6 (121540)

On 6 November 2013, Dell Software launched Dell™ ChangeBASE 6.0, the new version of the ChangeBASE application readiness tool. It has been completely re-architectured around a true client-server model in which most of the processing is carried out by a central ChangeBASE service. The actual...

Product(s): ChangeBASE
Created On: 3/5/2014
(0 Ratings)
Last Updated On: 3/12/2014
How to obtain your ChangeBase license key (104125)

When working with Quest Support a Quest Support Engineer may request a ChangeBase licensing key.

Product(s): ChangeBASE
Created On: 3/2/2013
(0 Ratings)
Last Updated On: 11/21/2013
ChangeBASE v6.0 requires Microsoft Visual C++ Redistributable (116405)

The ChangeBASE v6.0 Release Notes specify that Visual C++ 11 Redistributable package is required to be installed before installing ChangeBASE.

Product(s): ChangeBASE
Created On: 11/18/2013
(0 Ratings)
Last Updated On: 1/10/2014
License file location (117494)

Are there any license specific files stored anywhere?

Product(s): ChangeBASE
Created On: 12/18/2013
(0 Ratings)
Last Updated On: 12/30/2013
ChangeBASE upgrade problem (118922)

After upgrading ChangeBASE to version 6.0.5 the user no longer sees any information on the Application pane. The Package source pane does show the correct source folders. Also, selecting the Checks pane may cause the application to crash .

Product(s): ChangeBASE
Created On: 1/15/2014
(0 Ratings)
Last Updated On: 1/15/2014
ChangeBASE Patch 6.0.4 must be applied after installing 6.0 (116014)

It is essential that you install this patch before you start to import packages into ChangeBASE. This will ensure that you have the latest Checks and Reports and that the performance of ChangeBASE is optimised.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>

Product(s): ChangeBASE
Created On: 11/6/2013
(0 Ratings)
Last Updated On: 1/10/2014
Documents Type
pdf
pdf
ChangeBASE 6.0 Installation & Configuration Web-based Training
zip
ChangeBASE 6.0.3 Release Notes
htm
ChangeBASE 6.0 Patch 6.0.4 Release Notes
htm
ChangeBASE 6.0 Patch 6.0.5 Release Notes
pdf
pdf
Version Full Support as of Limited Support as of Support Discontinued
6.0 11/6/2013
5.3.x 3/27/2013
5.2 12/12/2012
5.1 9/19/2012 9/1/2013 3/1/2014
5.0 6/6/2012 6/1/2013 12/1/2013
4.1.0 2/1/2012 3/1/2013 6/1/2013
Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.