Self-service tools will help you to install, configure and trouble shoot your Dell Software product
How to setup Wake on LAN.
<TABLE class=dt-tbl> <TBODY> <TR> <TH> </TH> <TD colSpan=3>Changing replication properties for replication target from "Yes" to "No" for a Domain Controller that has the Administrative Service installed, displays "Files not synchronized".</TD></TR></TBODY></TABLE>
After upgrade to 9.0.3 the group policy template elements configured before, are no longer manageable in DA (Desktop Authority) Manager. Cannot see or change the settings in the console.
Downloading the reporting tool in the Desktop Authority Console generates the error "The Signature of InstallReporting_DBWebServiceAccess.msi is corrupt or invalid".
Is Microsoft Office 2013 supported by Desktop Authority?
When attempting to open the Desktop Authority console, it never loads and stays on a blank page as if it was loading. It may eventually return "A critical error has occurred" with no error messages. System Event logs may show an Event ID 10009: DCOM was unable to communicate with the computer...
When attempting to open the DA (Desktop Authority) Manager the error “Server Error in ‘/DesktopAuthorityConsole Application.is displayed. <IMG alt="" src="https://support.software.dell.com/KBArticleImages/118474/server%20error.jpg">
There are times anti-virus prevents the installation of Expert Assist on workstations.
What is new in Desktop Authority 9.1.1 Release.
How to use DCdiag to identify and troubleshoot problems on Domain Controllers.
|Desktop Authority 9.1.1||10/16/2013|
|Remote Support Center 2.5 ADM / ADMX Templates||12/16/2013|
|Remote Support Center 2.6 for DA (32-bit)||12/16/2013|
|Remote Support Center 2.6 for DA (64-bit)||12/16/2013|
|Version||Full Support as of||Limited Support as of||Support Discontinued|
|Earlier product versions not listed are considered discontinued.|
Patching within Desktop Authority, Patch Distribution and Deployment Add-on will reach end-of-support on May 31, 2014. After this date the Patching within Desktop Authority will no longer provide patch updates, nor will technical support be able to provide assistance for this feature.
The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.