Dell's Technical Certification Programs give you confidence and improve your performance, and will immediately identify you as an expert in your field. Demonstrating your capabilities through certification will give you a key advantage whether you are a Dell Partner, a Network Administrator, or a Security Specialist.
For those responsible for designing, implementing, supporting or managing a security infrastructure with Dell SonicWALL products and services, certification is a necessity. Dell certification programs will give you the critical skills necessary to:
This certification is intended to recognize the Networking Professional who takes and passes one of our certification exams. To prepare for these certification exams, Dell provides a wide range of training options. These options include traditional classroom based instructor led courses, a virtual instructor led course, or our eLearning courses.
Dell recognizes those certified individuals are specially trained and offers benefits to our certified community. CSSA benefits include:
To achieve CSSA certification, you must verify technical competency for a specific discipline by taking and passing a Dell certification exam with a passing score.
Dell strongly recommends taking our Dell SonicWALL technical instructor-led classes in addition to our technical eLearning courses as a means of preparing for our CSSA certification exams. More information on our instructor-led and eLearning courses is available by selecting the “Courses” link at the top of this page.Where to Purchase CSSA Certification Exams
CSSA certification exams are bundled in with all Dell SonicWALL technical instructor-led classes delivered by a Certified SonicWALL Trainer (CST). Access to the exam will be supplied by your instructor at the end of the course, through the use of an Activation Key. End-user online registration for these classes is available through our training schedule page. You can access this by selecting the Schedule link at the top of this page. Partners should register online through the corresponding training schedule page under PartnerLink to receive partner benefits and pricing.
Test-out CSSA certification exams are available for some courses, and may be purchased directly via mySonicWALL at http://www.mysonicwall.com/ > My Training > Certification Exams (in North America only).Master Certified SonicWALL Security Administrator (Master CSSA)
The Master CSSA is the culmination of knowledge derived from multiple Dell SonicWALL technical classes, technical eLearning courses, and real-world experiences across multiple Dell SonicWALL product disciplines.How to Become a Master CSSA
The Master CSSA certification is available to those people that have three or more active CSSA level certifications obtained different CSSA Level examinations. To attain this level of certification, follow the instructions for becoming a CSSA and successfully pass 3 or more different CSSA certification exams, then email firstname.lastname@example.org requesting this designation.Certified SonicWALL Security Professional (CSSP)
The CSSP certification is an advanced certification awarded to individuals that have a high level of mastery of Dell SonicWALL products, and who are able to deploy, optimize, and troubleshoot all associated product features. The certification is attained by completing one of the Advanced Administration courses and successfully passing the associated exam.
Due to the advanced nature of the material, advanced administration training is only available in instructor led courses.CSSP Course(s)
To achieve CSSP certification, you must attend an advanced administration training course and verify technical competency for a specific discipline by taking and passing a Dell SonicWALL CSSP certification exam.
Technical Certification Courses
Network Security Basic Administration (NSBA):
The Network Security Basic Administration (NSBA) (Formerly Network Security Essentials) course provides students the required background, knowledge and hand-on experience to begin designing, implementing and troubleshooting Dell™ SonicWALL™ Network Security Appliances running SonicOS firmware.
This course requires the prior completion of several e-Learning courses. This course is NOT a substitute for the prerequisite e-Learning courses. Prerequisite skills and knowledge are required – the first lab exercise is based on prerequisite knowledge and begins without formal instruction (see below for prerequisite details).The NSBA course culminates with the CSSA Certification exam for Network Security. While this exam is not a part of the class, you will have access to it on-line via your personal work MySonicWALL account. For more information about certifications, visit the Certification Programs page.
Network Security Advanced Administration (NSAA):The Network Security Advanced Administration (NSAA) course builds on the skills learned in Dell’s Network Security Basic Administration course and teaches the student the latest information on Application Control, Bandwidth Management, troubleshooting, advanced networking and more. This course uses extensive labs to reinforce key concepts covered during the lecture portion of the class.
Secure Mobile Access Basic Administration (SMABA):Secure Mobile Access Basic Administration (SMABA) Training Course provides instruction on the administration and management of the SMA appliance to provide secure, anywhere access to applications and resources for employees, business partners and other users. The course covers using the Appliance Management Console (AMC) to provide users with secure access to any application, from any network, based on secure authentication and authorization policies. Students will also learn how to deploy graphical terminal shortcuts for native Web-based access to Windows Terminal Servers and Citrix server farms.
Secure Mobile Access Advanced Administration (SMAAA):The Secure Mobile Access Advanced Administration (SMAAA) Training Course provides instruction on the administration and management of the SMA appliance to provide secure access for remote users utilizing any device. The course covers using the Appliance Management Console (AMC) to provide users with secure access to any application, from corporate laptops, un-managed computers, or mobile device, based on secure authentication and authorization policies and appropriate End Point Control requirements. Students will further learn advanced deployment options and troubleshooting methodologies. This class is recommended for all administrators of Dell® Secure Mobile Access (SMA) appliances who need to maintain and monitor a Dell SMA appliance. Upon completing the course, students are encouraged to take the Certified SonicWALL System Administrator (CSSP) exam. For more information about certifications, visit the Certification Programs page.
Global Management System (GMS):
Dell's SonicWALL Global Management Solution (GMS) provides a comprehensive architecture for centrally creating and managing security policies, providing real-time monitoring and alerts, and delivering intuitive compliance and usage reports, all from a single management interface. Whether your organization is a small or medium-sized business, a distributed enterprise, or a managed service provider, Dell offers software and appliance solutions to meet your needs. These lessons provide the fundamental instructions for those who are new to Dell SonicWALL products and services. As a self-paced training, these online courses are meant to help you understand the basic concepts that must be refined through hands-on experience with the Dell SonicWALL products. To make the most of your studies, you need to have as much background on, and experience with, both common operating systems and network environments. The best way to do this is to combine studying this course with hands-on work in our Dell SonicWALL Live Demo site.
Email Security (ES):
This class instructs students on how to deploy, configure, and maintain Dell's SonicWALL Email Security solution:
Multiple email threat techniques are covered as well as the prevention mechanisms implemented by Dell's SonicWALL Email Security. Students also learn about the protocols involved in mail delivery (DNS, SMTP, POP and IMAP), as well as LDAP used by email security. Both basic theory and diagnostics tools are covered.
Periodically, the student will be provided with the opportunity to prove their mastery of previous subjects through a series of built-in quizzes.
eLearning Prerequisite Courses
Network Security Technology Overview:
Dell offers a wide-range of high-quality, in-depth eLearning courses. Each course is designed to teach you key security technology fundamentals, along with specific Dell SonicWALL product design, configuration, implementation and troubleshooting topics.
For students who are new to network security, Dell offers a free Network Security Overview web-based training course. This optional course provides the student with and introduction to the key concepts and fundamentals of Network Security. While this course is not mandatory, it is strongly suggested.
Network Security Essentials:
The Network Security Essentials eLearning course is a prerequisite to the Network Security Basic Administration instructor-led Training. These prerequisite modules provide critical foundational information concerning firewall technology, security risks and remediation, as well as network security design and implementation considerations.
Additionally, you learn how to configure and implement Dell SonicWALL firewall appliances, and extend firewall capabilities using rules, security applications and other network specific functions, and troubleshooting techniques. You will practice key activities through online simulations.
Advanced Network Security:Advanced Network Security (~ 4 hrs online course): The five-module Advanced Network Security eLearning curriculum is a prerequisite to the Network Security Advanced Administration instructor-led course. This self-paced training details how to leverage unique security technologies, such as dynamic routing, VoIP, QoS, SSL, and Artificial Intelligence, on firewalls to help enhance their security effectiveness, performance, and scalability. The modules deliver a conceptual understanding of these advanced network security design strategies and remediation measures, including Dell SonicWALL-specific configuration, implementation, and troubleshooting techniques.
The Certified SonicWALL Trainer (CST) designation is restricted to those training partners that have gone through a rigorous training and certification program before they are entitled to deliver our technical training courses.How to Become a CST
To achieve CST certification, a candidate must successfully complete the following process for each specific course discipline:
Official CST designation is achieved through a combination of feedback from the instructor that is co-teaching in addition to students attending the class. Official CST status can be determined only by the SonicWALL technical training department.
Certified SonicWALL Trainers (CSTs) are the only people authorized to present courseware designated by Dell SonicWALL Educational Services (email@example.com). Further, they must ensure that they only present courseware approved by Dell SonicWALL Educational Services.
At the end of each class, the CST must ensure all students:
CSTs should notify SonicWALL Educational Services at firstname.lastname@example.org if there were any concerns raised by students during the class delivery.
Lastly, CSTs must stay current by following any recertification procedure required to offer the latest courseware.Master Certified SonicWALL Trainer
Like the Master CSSA certification, the Master CST program recognizes training professionals who are qualified to teach more than one subject, have taught these courses one or more times per quarter, and who have consistently obtained above average Customer Satisfaction scores.CST Candidate Requirements
A CST candidate must meet both industry training experience and the background requirements for each specific course discipline they're attempting to certify for.ATP Requirements
ATPs must coordinate their trainer's certification process directly with the Dell SonicWALL technical training department, and agree to:
SonicWALL Authorized Training Partners (ATPs) deliver a variety of educational programs to meet the many learning methods that each individual prefers.North America
9000 Regency Parkway, Ste. 500
Cary, North Carolina 27518
|INGRAM MICRO TRAINING
4670 Automall Parkway
Fremont, CA 94538
|ACA Pacific Technology (S) Pte Ltd.
PROGRAM CONTACT Karen Wong
MAILING ADDRESS 20 Upper Circular Road #03-01/05
The Riverwalk Singapore 058416
T: +65 65361728
F: +65 65361729
|Ardos IT Solutions India (P) LTD
#505, 4th A Main, 6th Cross, OMBR Layout,
|B & Data Technology Co., Ltd.
19/F, Pena Tower
No. 128 Zhi Chun Road
HaiDian District, Beijing 100086
T: +86 10-8262 4828
F: +86 10-8262 4802
|Convergence Networks Sdn Bhd.
PROGRAM CONTACT Eugene Tham
MAILING ADDRESS D-36-06, 3 Two Square 2 Jalan 19/1
Petaling Jaya, Selangor
|Data World C&C Ltd
18/F., Manhattan Centre
8 Kwai Cheong Road
T: +886-2-8797-8260 ext:2707
Mr. Chih Hsiang Chang: email@example.com
T: +61 2 9475 3613
John Hamioll: John.Hamill@hills.com.au
|MEC Networks Corporation
2303 Jollibee Plaza
Emerald Avenue Ortigas Center
Pasig City, Republic of the Philippines
Max Chayco - Business Unit Head
T: +63 (02) 638-9433 loc. 1612
F: +63 (02) 687-2348
|Netpoleon Solutions Pte Ltd.
T: +65 6858 5645 loc. 1612
|NTT Advanced Technology Corporation
daVinch Higashi-Ikebukuro, 23-5
T: +81 3 5956 9603
F: +81 3 5956 9028
|Originex Networks Sdn Bhd
No 26-2, Jalan Opera D,
Seksyen U2/D, TTDI Jaya,
40150 Shah Alam, Selangor Darul Ehsan,
T: +603-7842 3828
F: +603-7842 5882
|Originex (Singapore) Pte Ltd |
CONTACT : Janet Ang MAILING ADDRESS :
No. 883 North Bridge Road, #15-03/04, The Southbank, Singapore 198785
T: +65 6298 2192
F: +65 6298 2193
|WestconINDIA (P) Ltd,
# 33 & 34, Indiranagar 1st stage,
Off 100 feet road, Bangalore - 560 038. India.
|ADN Advanced Digital Network Distribution GmbH
T: +49 (0) 2327.9912 - 0
F: +49 (0) 2327.9912 - 540
Via Postumia, 21
33100 Udine (UD)
|Arrow ECS Internet Security AG
T: +43(0) 1.732.757130.41
F: +43(0) 1.732.7571.44
|Aryan Comunicaciones S.A|
Avda. de la Industria no 4, Edificio 2
Natea Business Park
28108 Alcobendas, Madrid
T: +34 91 657 48 48
F: +34 902 386 902
|BITTNET SYSTEMS S.A.
T: +(021) 410-60-23
Weinheimer Strasse 68
T: +49.621.728.485 - 1000
|Core Education B.V.
T: +31 40 218 0821
T: +(045) 702-23545
29, rue du Progrès
Nicolas sterckmans-Programe Manager
T: +33 1 48 57 10 40
F: +33 1 48 57 09 74
|entrada Kommunikations GmbH
T: +34 976 97 1354 mailto:firstname.lastname@example.org
|Exertis VAD solutions |
Bell ringer Road
Stoke on Trent, ST4 8GH
T: +44 (0) 1782 648200
|Global Knowledge Benelux
3434 EW Nieuwegein
T: +31 30-6089311 (General Questions)
T: +31 30-6089444 (Course information, commercial questions)
T: +34 917 887 672
T: +49 (89) 89048.300
F: +49 (89) 89048.177
|Infinigate Danmark A/S
T: +45 70 20 56 56
F: +45 70 20 57 57
|Infinigate Norge AS
Martin Linges Vei 17
|Infinigate Oesterreich AG
Simmeringer Hauptstrausse 24
T: +43 1 890 2197 0
F: +43 1 890 2197 157
|Infinigate Schweiz AG
T: +41 41 799 6969
F: +41 41 799 6982
|Infinigate Svergie AB
Axel Johanssons gata 4-6
T: +46 18 655500
F: +46 18 655555
|Ingram Micro/Albora Soluciones
Avenida del Maresme
62-64 08940 Cornella de Llobregat
T: +45 63 13 30 30
Simon Enna Wesche
|Loophold Security Distribution
PO Box 3070
T: +27 (0) 11 575-0004
F: +27 (0) 11-576-0004
|RRC Hungary Kft.
1-3, Ezred utca
(Europa Center, Bdg. C2)
Zoltán TIHANYI - Training Business Unit Manager
T: +36 1 236 9000
F: +36 1 320 0390
RRC Poland Sp. z o.o.
ul. Farbiarska 69
02-862 Warszawa Polska
Marcin Makowiecki - Training Business Unit Manager
T: +48 71 354 84 17
F: +48 71 354 84 11
Office # F-48, Building # 2A
T: +971 4 3622023
F: +971 4 3908520
|TESAN ILETISIM A.S.
Cobancesme mah. Bilge sk. No:17
Yenibosna 34196 ISTANBUL
Network Department \ Project Manager
T: +90 212 454 60 00/1005
F: +90 212 454 60 20
19-21 avenue Dubonnet
Rua Boa Vista, 254 - cj. 1110
S?o Paulo 01414-010
T: +55 (11) 3105-8655
|BLUE OCEAN COMPANY S.A.
T: +5959 8192 1684
|Corporación de Soluciones Integrales CSI
T: +(507) 398-2396
|DyNet ?, DNW administracion y contabilidad, SA de CV
Av. Alemania 1591
C.P. 44190 Guadalajara, Jalisco
T: +52 33 3343 7363
|Energy Telecom Comercio Servicos LTDA
Av. Santos Dumont 2626
T: +55 85 3533-5800
T: +55 85 3533-5813
T: +(51) 3079.1100
T: +55 (21) 4501-4000
Carolina Roldan: email@example.com
T: +55 11 3049-0237
Maycon C. Dantas: firstname.lastname@example.org
Pablo Hernandez: email@example.com
|Open Group SaaS
T: +572 486 80 80 Ext. 170
Claudia Soto Quintero: firstname.lastname@example.org