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Storage: Compellent credential validates, but no connection/collection (204415)

Storage Environment| Administration Tab. Compellent agent credential validates, but Compellent is monitored. <Agent Manager>/state/default/ logs/fb8be857-fbcf-4747-973d-295a8570e581/Storage collector/< agent version/<Compellent agent>.log. ...

Unable to create Storage Support Bundle after upgrading to FSM 4.2 (199742)

When trying to generate a Storage Support bundle it runs for a long time and the Support Bundle does not exist under the path shown by “Support Bundle Status” tab. Product defect WORKAROUND: If requested by Support ...

The top 5 most common configuration problems when setting up LDAP integration with Foglight (71680)

Issues commonly encountered when setting up Directory Services Configuration. Note: the ServiceAccount password must be re-typed EVERY time the Directory Services Configuration Editor is opened. Common LDAP Integration issues: ...

How to identify a toplogy churn in the Diagnostic Snapshot file? (66724)

The DiagnosticSnapShot file contains a table which lists topology objects and the counts they have hit. | Topology Type | Num Instance Versions | Max Version | Num Effective | Num Recent Versions | Num Recent Instances |. ...

Storage: Foglight Agent Manager and Solutions Enabler / Brocade Network Advisor (195041)

Storage: Can Foglight Agent Manager (FglAM) and Solutions Enabler and/or Brocade Network Advisor (BNA) reside on the same host? It's not required, it's recommended. BNA can undergo some fairly heavy load when the ...

Storage: Is it possible to monitor a Dell PowerVault? (106844)

Is there Foglight monitoring support for the Dell PowerVault? There is currently no support for the Dell PowerVault, however in an upcoming release of Foglight, a software developer kit (SDK) for Storage will be released. Users ...

FAQt for “Which pools have the least available usable capacity” returns no results (193335)

When monitoring Compellent arrays the FAQt “Which pools have the least available usable capacity” returns no results. Known limitation; Compellent arrays do not provide "usable" capacity value. WORKAROUND: Use the ...

In Foglight for Virtualization Enterprise, how do I install the VMware agent? (121238)

In Foglight for Virtualization Enterprise, how do I install the VMware agent? CONFIGURING. The 3 main steps to configuring your VMware collections are: Configure a FglAM on a different server if needed (more than 200 VMs ...

Receiving false alarms: "No Performance updates to xxx have occurred since dd/mm/yy hh:mm" (189877)

Recieving false alarms for performance collections: “No Performance updates to xxx have occurred since dd/mm/yy hh:mm. Please check agent xxx on the Administration.". If the alarm is cleared it will fire again for the same date/time. ...

How to copy an existing customer report that is part of "my definitions" and edit it? (156665)

How to copy an existing customer report that is part of "my definitions" and edit it? NA RESOLUTION. Please do the following steps, go to: 1. Dashboards | Configuration | Definitions | My Definitions. 2. Select the report at the bottom that you would like to copy. ...

How can I delete VMware Stale Objects? (146510)

How can I delete VMware Stale Objects? When I review Home | VMware Environment | administration | Instance and Limits I see the instance count very high. I am also seeing errors in the logs refering to instance limit being reached. RESOLUTION 1: ...

Storage Agent 4.1 is not configured when setup multiple agents (182913)

Storage Agent 4.1 is not configured when setup multiple and you will see following information on logs. Storage Agent Log: 2015-11-20 12:54:07.520 ECHO <fb8be857-fbcf-4747-973d-295a8570e581/StorageCollector/4.1.0 ...

I upgraded to 4.0 and my Switch collections are broken. (156957)

I upgraded to 4.0 and my Switch collections are broken. They are not collecting either topology or Performance. In version 4.0 and higher for storage the move was made to do collection pulls instead of individual calls. It was ...

FglAM stops reporting into Foglight server and all the agents are not activatable (153148)

FglAM stops reporting into Foglight server. It does not appear on the Agent Managers dashboard and all the agents are not activatable The FglAM JVM heap fills its allocated memory due to Change Events collection first run getting historic events and vCenter alarms. ...

Storage: How to monitor Brocade switches (190875)

Storage: How to monitor Brocade switches Brocade Network Advisor. Install the Brocade Network Advisor (BNA) 12.4.4 Note: Ensure the BNA is installed on a separate server than the Foglight Agent Manager (FglAM); Configure ...

NetApp Filers displaying incorrect values for '% Available' and 'Available Capacity' (188525)

'% Available' and 'Available Capacity' metrics within Aggregate Capacity screen are incorrect for NetApp Filers (8.1 and 8.2 cluster-mode filers). WORKAROUND: None currently available. STATUS: This has been logged as ...

Storage: Unable to monitor/collect from NetApp Filer pre-8.3 cluster mode (185782)

Unable to monitor/collect from NetApp Filer pre-8.3 cluster mode / Netapp Cluster Mode Requirements. After successfully creating NetApp Filer Storage Collector Agent, the collection of the agent fails with the following error: Sample Message from Netapp storage agent: ...

How to create FMS thread dump from Foglight's jmx-console (119711)

Without access to the the cmd prompt on the Foglight server. Is there a way to create FMS thread dump from jmx-console? Yes. The 'foglight' user has permissions to access the jmx-console by hitting this link. 1) Replace the ...

What are the required permissions to monitor NetAPP in cluster mode? (188387)

What are the required permissions to monitor NetAPP in cluster mode? This set of commands below will assign all the read-only permissions to the account: security login role create vfs_collection -cmddirname DEFAULT -access ...

Foglight for Storage Management Hotfix 4.2.1.1 (HFIX-160) (188144)

Foglight for Storage Management Hotfix 4.2.1.1 (HFIX-160). Resolved Issue: The following is a list of issues resolved in this hotfix. VFGLS-3174. NetApp Cluster - Provide precise Aggregate values of NetApp 8.1, 8.2 and 8.3 cluster-mode systems. DOWNLOAD HOTFIX: ...

Does the agent automatically discover SAN switches if added? (187916)

Does the agent automatically discover SAN switches if added? Brocade switches will be discovered automatically, but Cisco switches not. More details can be found in solution 185542.

Foglight for Storage Management 4.2.1.1 Patch for solution 188144

For details, please see included release notes as well as solution SOL188144 in our Knowledge. This hotfix addresses issues found on Aggregate metric values of NetApp 8.X cluster-mode monitoring in the 4.2.0 and 4.2.1 (hotfix) releases. ...

My Arrays are not displaying the RPM information for my Disks. (130169)

My Arrays are not displaying the RPM information for my Disks. Some of the information is showing up, but most of it is blank. This is a known defect in vFoglight Storage caused by a bug referenced by Quest Tracking ID vfgls-534. ...

Storage: How to collect Compellent's Enterprise Manager logs (186873)

Storage: How to collect Compellent's Enterprise Manager (EM) logs: Connect to EM using the same credentials as the Foglight's storage agent collector; Add Storage Center; 3Confirm IO and storage usage statistics are populated; ...

Dell Software Support Product Release Notification – Foglight Storage Management 4.2 (186779)

New Release. Foglight Storage Management 4.2 We are excited to announce that Foglight Storage Management 4.2 is now ready for download. Look What's New: NetApp Data ONTAP Cluster Mode support added; Compellent ...