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Error during StorageAgentMaster package deployment if Foglight Agent Manager (FglAM) is running on a Linux host (155324)

When deploying agent package for StorageAgentMaster, below error is logged in FglAM log: [FglAM:IncomingMessage[4]-17] com.quest.glue.core.comms. handlers.InvokeAgentCallbackListener - Failed to run callback diskInfo ...

Foglight Windows domain service account being locked out the source, Linux servers (210427)

Resolution - Linux servers which uses Vintela Authentication Service (VAS) for AD authentication does not interact well with domain being inserted into the username field (ie do not use Foglight@support.quest.com or support\Foglight) service account they're using for Linux ...

Dellunixagent using high amount of CPU (209225)

Dellunixagent using high amount of CPU. A noticeable increase of CPU usage has been detected since enabling a Dellunixagent in both Task Manager (Windows) and (Top). Deactivating these agents shows a sharp drop in CPU usage. ...

vFoglight Storage 3.0 Hotfix (3.0.3 patch) (117947)

vFoglight Storage 3.0 Hotfix (3.0.3 patch) Please see the release notes in the HotFix Directory. The Hotfix and release notes are located. here. To install the new Cartridge: 1) Download the new Cartridge from the Quest Website. ...

Troubleshooting vCenter Grayed out Spinners (110826)

The spinners for vCenter are grayed out and we can not see any metrics. My spinners are gray. There are several causes for this condition. This will outline some of the more common ones and present some troubleshooting and resolutions. ...

In vFoglight Storage, my Dell Compellent is getting an error on the dashboard (109066)

In vFoglight Storage, my Dell Compellent is getting a error on the dashboard. In the Resource Utilization section under the Storage Capacity Summary one of the cylinders shows, “Error rendering view “Cylinder Image (Nested ...

In vFoglight Storage, the Dell Compellent metrics differ from EM. (105691)

In vFoglight Storage, in the Resource Utilization section under the Storage Capacity Summary, the metrics for the Dell Compellent does not match the Enterprise Manager metrics. This is a known defect in vFoglight Storage ...

How do I upgrade the Storage cartridge in Foglight/Foglight for Virtualization Enterprise Edition? (98904)

I have a new cartridge that fixes a bug in Storage. How do I upgrade the Foglight Storage cartridge in Foglight/Foglight for Virtualization Enterprise Edition? Steps to upgrade storage cart in Foglight/Foglight for Virtualization Enterprise Edition ...

Unable to Monitor Dell Compellent array due to Getting Current System Storage Usage error (213318)

The environment was very large and there were 32 Storage Centers (SC) monitored by a single Enterprise Manager (EM) host. For this reason, there was a single Storage Collector created to collect topology and performance from the target. ...

Storage Environment > FC Switch Port: Port Dependencies missing (207845)

Storage Environment > FC Switch Port: Port Dependencies missing. FC Switch port is misconstrued as inconsistent as Port Dependencies are either both VM to LUN and Server to LUN, but not Host to LUN or it is showing Host to LUN, but not VM to LUN nor Server to LUN. ...

Unable to configure 3PAR storage (213254)

After adding the storage agent for 3PAR, it fails to validate giving an error that there is an issue with the SMI-S connectivity even after enabling SMI-S provider on 3PAR. Embedded SMI-S version of the array is 1.6. VERBOSE ...

Which Cisco devices are supported? (207568)

Which Cisco devices are supported? MDS 9000. For more information, please review Foglight's storage documentation.

How to monitor Brocade switches? (190875)

How to monitor Brocade switches? Brocade Network Advisor. Install the Brocade Network Advisor (BNA) 12.4.4 Note: Ensure the BNA is installed on a separate server than the Foglight Agent Manager (FglAM); Configure the ...

Analyze SAN Storage button missing from dashboard (157859)

The Video tutorial here explains the method of analyzing SAN storage through the Virtual Machine tab SAN Topology by Foglight for Storage Management (FSM). However, the button for Analyze SAN Storage does not appear in the dashboard. ...

No data related to ISL ports being displayed (154643)

The Storage agent has been deployed but no data related to ISL ports is being displayed. What could be the cause of this as all other collections are displayed properly? Environment does not have ISL ports enabled Please enable ISL ports in your environment. ...

When trying to add the Dell Compellent I get the following error message, "Vendor information: Method not available [ApiConnection::LoginMethod}" (149985)

When trying to add the Dell Compellent I get the following error message, "Vendor information: Method not available [ApiConnection::LoginMethod}". This is a known defect in Foglight for Storage Management caused by a bug referenced by Quest Tracking ID VFGLS-2334. ...

Support bundles required for 'Foglight for Storage Management' cartridge issues (129075)

When experiencing a Foglight for Storage Management cartridge issue, Quest Software Support require the following components in order to help to investigate the issue: Storage Agent support bundle; Foglight Agent Manager ...

Foglight for Storage Management 3.0 Hotfix (3.1.1 patch) (122734)

Foglight for Storage Management 3.1 Hotfix (3.1.1 patch). The Hotfix/Patch addresses the issues described below. Do not install this patch unless instructed to do so by support. Defect ID - Resolved Issue VFGLS-1400 - Cisco ...

What are the storage vendors and models that Foglight for Storage Management supports? (119011)

What are the storage vendors and models that Foglight for Storage Management supports? As of Foglight for Storage Management (3.x), the below is the official list of supported storage configurations: Dell Compellent Configuration ...

In vFoglight Storage, the LUN Total ops rate is zero. (113952)

In vFoglight Storage, the LUN Total ops rate is zero. I have a Read and Write rate being displayed that are non-zero, but the total is reading zero. This is a known defect in vFoglight Storage caused by a bug referenced by Quest Tracking ID VFGLS-991. ...

In Foglight Storage Manager, our Cisco switch authenticates, but fails topology and performance coll (119913)

In Foglight Storage Manager, our Cisco switch authenticates, but fails topology and performance collections. The Error message is: “Tolology Collection of with agent had a problem. The requested switch collection operation failed: see additional information. ...

In vFoglight Storage, after upgrading to 3.x the Compellent is not collecting (116132)

In vFoglight Storage, after upgrading to 3.x the Compellent is not collecting. It was collecting without problems in version 2.5.x This is a known defect in vFoglight Storage caused by a bug referenced by Quest Tracking ID vfgls-1130. ...

Information about the rule condition of rule "StSAN E State: Pool is Degraded with Email" (223745)

How is the rule "StSAN E State: Pool is Degraded with Email" working? Is it possible to get further details about the rule condition? Foglight reports a pool as degraded when any of the LUNs in the pool is reported as degraded. ...

How to upgrade the FVE ( Foglight for Virtualization Enterprise ) vApp? (149279)

How to upgrade the FVE ( Foglight for Virtualization Enterprise ) Virtual Appliance? The installation steps need to be followed exactly and are a little different than prior upgrades. Download the Foglight for Virtualization Enterprise ...

Netapp Metro cluster environment (213647)

Foglight for Storage Management does not support any Netapp MetroCluster configuration. This is a known limitation of Foglight for Storage Management. Topology and command query differences between NetApp MetroCluster ...