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Product Support - Foglight

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Video - Video Catalog of Foglight Management Server & Cartridge(s) (116888)

Foglight Management Server & Cartridge(s) with Video Content

Product(s): Foglight
Created On: 12/2/2013
(1 Ratings)
Last Updated On: 4/7/2014
No ManagedConnections available within configured blocking timeout (93812)

Foglight server is slow to respond or does not respond. Incoming data from agents may be dropped. Problems when multiple users logged in simultaneously. Errors in management server log file like this one:
YYYY-MM-DD HH:MM:SS.DDD ERROR [DataAccess-7-thread-4] com.quest.nitro.util...

Product(s): Foglight
Created On: 6/19/2012
(1 Ratings)
Last Updated On: 4/3/2014
Directory Services Configuration - how to configure for Parent and Child Domains in AD Forest? (44904)

I have 3 domains setup in a Parent/Child/Child Active Directory configuration.

I would like to be able to login to Foglight with accounts from all 3 Domains.

It seems that we can only set the search context of the LDAP Servers to one of the domains in the Directory Services...

Product(s): Foglight
Created On: 7/19/2008
(1 Ratings)
Last Updated On: 11/19/2013
Rule:Fatal Catalyst Database Space Checking states DB space exceeds threshold. (37030)

We received an alert from Rule:Fatal Catalyst Database Space Checking DB space usage @158.10% exceeds threshold of 98%. FMS database growth for 1 month indicates 1gb to ~3.25 gb growth. What caused this alert and how can the database size be > 100%?

Product(s): Foglight
Created On: 11/28/2007
(2 Ratings)
Last Updated On: 3/26/2014
How to remove past data from the Foglight database to reduce its size? Purge Data/ Retention Policy (52431)

After applied a purge Retention Policy for data aged 4 months to some of my data on the Foglight Management Server (FMS), the size of the database does not shrink and there is still data in dashboards that is older than 4 months. How to remove past collected data from the Foglight 5 database to...

Product(s): Foglight
Created On: 3/20/2009
(8 Ratings)
Last Updated On: 4/7/2014
Stop / Start the embedded FglAm process without shutting down the FMS (68901)

How do I fix a FglAM issues when it is embedded on the FMS w/o restarting the FMS? When I tried to stop via the cmd line an error was displayed: $cd bin $sudo ./fglam --stop
2014-04-17 18:23:30.000 FATAL [native] Could not find any Java VM shared library. The program will not be able to start...

Product(s): Foglight
Created On: 1/8/2011
(1 Ratings)
Last Updated On: 4/18/2014
"Top CPU/Memory/Disk IO Consumers" charts Host Resource Dashboard not affected by timerange (50338)

The Top CPU Consumers, Top Memory Consumers and the Top Disk I/O Consumers graphs on the Host Resource page (Admin Console | Administration | Hosts | Hosts dash | click on a Hostname ) doesn’t change when you update the time. When a different time range is selected, the host resources...

Product(s): Foglight
Created On: 1/22/2009
(1 Ratings)
Last Updated On: 2/6/2014
How are the "Lock Timeout Rate" and "Long Lock Running" metrics calculated? (89495)

What is "lock timeout rate"? How is the "Long Lock Running" metric calculated in SQL Server environment?

Product(s): Foglight
Created On: 3/6/2012
(1 Ratings)
Last Updated On: 2/17/2014
How to unlock setup account on APM sniffer server (122712)

How to unlock the setup account on APM sniffer server? It says the account is locked due to wrong password typed

Product(s): Foglight
Created On: 4/3/2014
(0 Ratings)
Last Updated On: 4/3/2014
INTERNAL: Top SQL Report not showing data using "Run a Report" in the top right corner of overview (119451)

When running the Oracle Top SQL report from the Database | Overview dashboard via the Reports link at the bottom of the page - the Oracle Top SQL report has data, however when using the "Run a Report" option next to the zonar in the top right corner of the overview screen, the report is displayed...

Product(s): Foglight
Created On: 1/27/2014
(0 Ratings)
Last Updated On: 4/7/2014
Documents Type
Cartridge for .NET 5.9.3 Installation and Configuration Guide
pdf
Cartridge for .NET 5.9.3 User and Reference Guide
pdf
Cartridge for BMC Remedy ActionPack 5.6.3 User and Reference Guide
pdf
Cartridge for .NET 5.9.3 Administration and Configuration Guide
pdf
Cartridge for Scripting ActionPack 5.6.3 User and Reference Guide
pdf
Cartridge for System Preparation ActionPack 5.6.3 User and Reference Guide
pdf
Cartridge for VMware vCenter ActionPack 5.6.3 Release Notes
html
Cartridge for Microsoft Active Directory 5.6.5 Release Notes
html
Cartridge for Microsoft Hyper-V™ ActionPack 5.6.3 Release Notes
html
Cartridge for Linux System Provisioning ActionPack 5.6.3 Release Notes
html
Version Full Support as of Limited Support as of Support Discontinued
5.6.x 10/26/2011
5.5.8 1/18/2011 5/3/2013 1/14/2014
5.5.5 7/1/2010 10/26/2011 6/30/2013
5.5.4.x 1/15/2010 10/15/2010 7/15/2011
4.x 10/6/2004 6/10/2011 6/10/2012
Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.