Product Support - Identity Manager

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Error message: "No snap-ins have been registered for Windows PowerShell version 2." (73820)

When trying to synchronise with Exchange 2010 in Identity Manager or Active Entry, the sync job fails and a message similar to the following is seen in the job server log: "[1617004] Error creating the given root entry LDAP://,DC=com (Error: Power shell...

Product(s): ActiveEntry
Created On: 5/13/2011
(1 Ratings)
Last Updated On: 1/30/2014
Job server, job queues and server mask - How to Configure (123116)

When setting up the job server configuration it creates the Dell (Quest) One Identity Manager service on the system.

Queues for other systems in the solution are created as well in this same configuration.

So if installing the job server on a Windows server a queue is created for that...

Product(s): Identity-Manager
Created On: 4/11/2014
(0 Ratings)
Last Updated On: 4/11/2014
How to setup read only access to IT Shop? (121994)

External consultants needs read-only access for Employee objects in IT Shop.  The current application roles give modification permissions only.

How can a custom application role, giving read-only access to Employee objects be created?

Product(s): Identity-Manager
Created On: 3/17/2014
(0 Ratings)
Last Updated On: 3/18/2014
ADSAccount creation error, "Error executing script 'Tmpl_ADSAccount_UID_ProfileServer'" (122210)

When creating a new ADSAccount, the following error is appearing in the job service log, and the process freezes:

"Error executing script 'Tmpl_ADSAccount_UID_ProfileServer'"

The log also states, "Error applying dynamic template for Container on object [USER]", "Error applying dynamic...

Product(s): Identity-Manager
Created On: 3/21/2014
(0 Ratings)
Last Updated On: 3/21/2014
'ADSAccount_Update' Job taking a long time to run (120215)

The 'ADSAccount_Update' job is taking an unusually long time to run.  This normally is done overnight, and it is still running.

What could be the cause of this latency?

Product(s): Identity-Manager
Created On: 2/11/2014
(0 Ratings)
Last Updated On: 2/21/2014
How To Enable history and track changes made to objects in Identity Manager (120059)

How to enable history and track changes made to objects in Identity Manager.

Change History is not enabled out-of-the-box in Identity Manager.  The necessary configuration parameters have to be enabled to track the historical changes to an object.

Product(s): Identity-Manager
Created On: 2/6/2014
(0 Ratings)
Last Updated On: 2/10/2014
Quick Connect and Identity Manager script error (120105)

When running a sync to update a 'CustomProperty' to update 'UID_Department', receiving the following error in Quick Connect:

"Could not save object Employees (Smith, John). Error executing pre-script for saving Smith, John. Error executing script 'Person_OnSaved'. Could not save object...

Product(s): Identity-Manager
Created On: 2/7/2014
(0 Ratings)
Last Updated On: 2/13/2014
Employee does not see option in Task list, despite having appropriate permissions (121932)

Despite being a member of the proper permissions group and having the user interface permissions configured properly, one Employee is not seeing the appropriate options in Manager.

Product(s): Identity-Manager
Created On: 3/14/2014
(0 Ratings)
Last Updated On: 3/14/2014
Error: "sapnco.dll not found" (120244)

The following error is shown when trying to synchronise a SAP system after upgrading to 6.1 or above.[System.IO.FileNotFoundException] Could not load file or assembly 'sapnco, Version=, Culture=neutral, PublicKeyToken=50436dca5c7f7d23' or one of its dependencies. The system cannot find...

Product(s): Identity-Manager
Created On: 2/12/2014
(0 Ratings)
Last Updated On: 2/12/2014
Changes to custom attributes in Identity Manager are not being updated in Active Directory (122915)

When the value for a custom attribute is updated in Identity Manager, this change is not being pushed to Active Directory (AD).

Product(s): Identity-Manager
Created On: 4/8/2014
(0 Ratings)
Last Updated On: 4/8/2014
Version Full Support as of Limited Support as of Support Discontinued
6.1.x 6/24/2013
6.0.x 8/17/2012
5.1 3/9/2012 5/2/2014 1/2/2015
5.0.x 4/4/2011 12/1/2012 12/31/2013
Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.