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Is it possible to map ADSGroup account manager as a group? (120591)

Identity Manager does not allow mapping of the "Account manager" (UID_ADSAccountManager) field on an ADSGroup to another ADSGroup.  The drop-down for "Account manager" allows one to select an ADSAccount only.  Is there a workaround? 

In Active Directory, groups can be assigned as managers for...

Product(s): Identity Manager
Last Updated On: 3/3/2015
(0 Ratings) 367 views
How to show the original requestor of an unsubscription in an email template. (146778)

In the standard webshop the approval workflow uses the same mail template for request and for unsubscription. With this same mail the manager cannot recognize whether it is a request or a unsubscription he has to approve. Also the delivery notification to the recipient is undistinguishable...

Product(s): Identity Manager
Last Updated On: 3/3/2015
(0 Ratings) 6 views
SAP Profiles are not connected to the corresponding SAP Role (147253)

SAP Profiles are not connected to the corresponding SAP Role

Product(s): Identity Manager
Last Updated On: 3/3/2015
(0 Ratings) 6 views
Problems with database permissions when importing a transport file (144530)

When trying to import a transport file, it's possible to get an Error 1088 message. Probably accompanied by some kind of detail like "object not found" or "access denied". 

Product(s): Identity Manager
Last Updated On: 3/3/2015
(0 Ratings) 6 views
ADS accounts are completely greyed out and cannot be modified (146079)

Some ADSAccounts are being completely greyed out and not changeable in Manager.  

Please advise on how to re-enable these accounts properly as even in Object Browser there is an error saying permissions are insufficient to modify them.

Product(s): Identity Manager
Last Updated On: 3/2/2015
(0 Ratings) 13 views
How to update Active Directory attributes using custom columns in Identity Manager (122915)

When the value for a custom column (attribute) is updated in Identity Manager, this change is not being pushed to Active Directory (AD).

What steps are required to update AD attributes using custom column values?

Product(s): Identity Manager
Last Updated On: 3/2/2015
(0 Ratings) 649 views
Identity Manager has Incorrect Group Membership Information (110373)

During testing a user was added through Identity Manager (Manager) to an Active Directory (AD) group.  The user account was later removed from the group using AD Users and Computers (ADUC). 

A week later, and following full syncs with AD, Identity Manager still reports that the user...

Product(s): Identity Manager
Last Updated On: 2/25/2015
(0 Ratings) 608 views
Config key VI_ITShop_OrderHistory_Filter causes no visible orders in the History (148140)

Config key VI_ITShop_OrderHistory_Filter causes no visible orders in the History

Product(s): Identity Manager
Last Updated On: 2/25/2015
(0 Ratings) 20 views
Adding an owner to a service item via IT Shop adds them to other service items (146078)

When adding a secondary owner (Employee) to a service item, e.g. a system entitlement such as a group, through IT Shop, it adds the Employee to other service items as well.

The goal is to update the owners for the group/system entitlement.  Why does this add the Employee as owner on other...

Product(s): Identity Manager
Last Updated On: 2/20/2015
(0 Ratings) 74 views
How to adjust permissions to log on to Terminal Server for AD accounts (140896)

New user accounts (Active Directory) are being created with "Deny this user permissions to log on to Terminal Server" enabled.

Note: In Active Directory the default setting for "Deny this user permissions to log on to Terminal Server" is false.  Thus accounts created during a synchronization...

Product(s): Identity Manager
Last Updated On: 2/20/2015
(0 Ratings) 90 views
Error when clicking "Create new module" in Web Designer: "Could not create collection object for table Org" (147914)

Error when clicking "Create new module" in Web Designer: "Could not create collection object for table Org"******** [810020] Could not create collection object for table Org. at VI.WebDesigner.Editor.MainForm.btnNewModuleWizard_Activate(Object sender, EventArgs e) at VI.WebDesigner.Editor.Parts...

Product(s): Identity Manager
Last Updated On: 2/20/2015
(0 Ratings) 32 views
How to assign permissions to allow import of transports using Database Transporter (122117)

The requirement is to limit who can perform a transport from development into production using Database Transporter.

Is it possible to create a system user and assign only those permissions that would allow the ability to access and use Database Transporter?

What are the required steps and...

Product(s): Identity Manager
Last Updated On: 2/18/2015
(0 Ratings) 45 views
Error received when trying to update approval policy from shelf, "Deletion of common data is not permitted" (145941)

In Manager when attempting to remove an assigned Approval Policy using "Assign approval policies" receive the error, "Deletion of common data is not permitted".  

The assigned policy is a default.  For example for the shelf "Active Directory Groups" the default policy is "Approval of AD...

Product(s): Identity Manager
Last Updated On: 2/18/2015
(0 Ratings) 74 views
Inconsistencies with assigned ADSAccount resources (140897)

In Manager there are inconsistencies with how ADSAccounts are assigned to Employees:

- An ADSAccount resource is assigned, but there is no associated ADSAccount.

- An ADSAccount exists for an Employee, but there is no ADSAccount resource assigned.

- An ADSAccount resource is assigned and...

Product(s): Identity Manager
Last Updated On: 2/17/2015
(0 Ratings) 80 views
Support for V2 profiles (146998)

When a person or people move between sites, Identity Manager is not able to copy their profile to the new profile server because we use V2 profiles (available since Windows Vista i.e. 2007) and D1IM is not looking for \profile$\userid.v2

Product(s): Identity Manager
Last Updated On: 2/12/2015
(0 Ratings) 105 views
ADSAccount email addresses are being appended with a '1' (140895)

ADSAccount email addresses are being appended with a '1'.  What process is setting the email address for ADSAccounts?

Product(s): Identity Manager
Last Updated On: 2/11/2015
(0 Ratings) 80 views
Dependent service item blocks submission of others if the Employee already has product assigned (147276)

The scenario is:

Three products available for request in IT Shop: A, B and C.
For products A and B there is a dependency for product C and it is compulsory to request this service item at the same time as the others.
However, product C has already been requested and this request is...

Product(s): Identity Manager
Last Updated On: 2/10/2015
(0 Ratings) 74 views
Error applying dynamic template for Account Manager on object [user] (147112)

There are issues when creating ADSAccounts.  When the Employee accounts have managers assigned when creating an ADSAccount the following message is displayed:

"Error applying dynamic template for Account Manager on object [user]"

"The account can not be assiged because ist not a account...

Product(s): Identity Manager
Last Updated On: 2/10/2015
(0 Ratings) 66 views
Error: Error saving Group entitlement attestation when starting Schedule (147268)

When trying to start the “Process Attestation mail approvals" schedule, the Job Service log will report the error:2015-02-09 08:50:15 -04:00 - VI.JobService.JobComponents.HandleObjectComponent - ED257803-9085-4211-905F-3D6DC1389BF3: Errors occured    Error saving Group entitlement attestation...

Product(s): Identity Manager, Identity Manager Data Governance Edition
Last Updated On: 2/9/2015
(0 Ratings) 117 views
Error: Error saving Identity & Access Lifecycle when starting Schedule (147267)

When trying to start the “Process IT Shop Mail Approvals” schedule, the Job Service log will report the error:2015-02-09 08:50:15 -04:00 - VI.JobService.JobComponents.HandleObjectComponent - 629B7293-6955-480C-8118-1EA1A201E92D: Errors occured    Error saving Identity & Access Lifecycle: [810103...

Product(s): Identity Manager
Last Updated On: 2/9/2015
(0 Ratings) 92 views
Error on Exchange 2010 Processes "A parameter cannot be found that matches parameter name 'ForceUpgrade'" (147178)

Error on Exchange 2010 Processes "A parameter cannot be found that matches parameter name 'ForceUpgrade'"

Product(s): Identity Manager
Last Updated On: 2/6/2015
(0 Ratings) 56 views
Not able to populate the data in ADSAccount table from Person table (147155)

It appears that the value of a custom column on the Person table is not propagating to the ADSAccount table when the Employee object is updated.

There is a custom template defined for the specific column of the ADSAccount table which requires the value from the Person table.

Is there a way...

Product(s): Identity Manager
Last Updated On: 2/5/2015
(0 Ratings) 88 views
The web project [Name] has been published prior to the latest database migration. Please use the web designer to unpublish or republish the web project. (146861)

Why does the following message appear when upgrading the Web Portal?

"The web project [Name] has been published prior to the latest database migration. Please use the web designer to unpublish or republish the web project."

Product(s): Identity Manager
Last Updated On: 2/2/2015
(0 Ratings) 58 views
User Accounts assigned to Business Roles are not receiving assigned group membership (146713)

Usage case is:

- A Business Role, with asssociated Dynamic Role.

- An Active Directory (AD) group is assigned to the Business Role, so that members of the role gain membership in the group for their associated ADSAccount.

Employees are being added to the Business Role correctly, however...

Product(s): Identity Manager
Last Updated On: 1/29/2015
(0 Ratings) 113 views
ADSAccount attributes are not updating properly from the Employee object (146707)

A custom template is defined on a column on the ADSAccount table which is populated from a column on the Employee record (Person table).

However, when the value changes on the Employee record, the ADSAccount column does not update.  If the existing value on the ADSAccount is deleted and the...

Product(s): Identity Manager
Last Updated On: 1/29/2015
(0 Ratings) 95 views
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