Self-service tools will help you to install, configure and trouble shoot your Dell Software product
How to move InTrust to a different server (including SQL databases, repositories, custom reports, etc.)? Here are some steps that will help in moving InTrust, SQL, SQL Reporting Services, Quest Knowledge Portal, etc. to a new server.
When running the Notification job you may receive the following error in the Session:
Error Completing job Failed to perform notification job
Error Completing notification of Default Notification Operator using mail. Notification template query doesn't match the database format.
Minimal Rights and Permissions Required for InTrust Operations
How to copy an InTrust repository including the index in its entirety to a new location?
Steps for finding and changing the email server that InTrust uses to send email.
The InTrust database files must be moved to another drive/folder due to space issues.
After upgrading to InTrust 10.7, all Import jobs fail with the error: "Cannot import data from the repository. Error = 0x80004005. Active segment not found." Gathering jobs complete without issue.
What are the system requirements for InTrust Manager 10.7?
On Real-Time Monitoring Alerts, the link for more information is not working, instead of a URL pointing to the landing page of the Alert in IT Monitoring Console, there is a GUID. an example. 'For more information, follow this link: 1F1CC7FB-B3CC-DF5B-54C0-D922BAB84F9E.'
After upgrading the InTrust Server, the following error occurs when trying to gather from the upgraded agents on the Solaris Servers:
Failed to install Agent. Can't compare agents' versions
|Knowledge Portal 2.7.2||10/17/2013|
|InTrust 10.7 Hotfix (20131024) for solution SOL116491||11/23/2013|
|InTrust 10.7 Hotfix (20131114) for solution SOL116539||11/23/2013|
|Version||Full Support as of||Limited Support as of||Support Discontinued|
|Earlier product versions not listed are considered discontinued.|
The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.