How to manually remove KACE Agent on all Operating Systems (114887)

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  • Title

    How to manually remove KACE Agent on all Operating Systems
  • Description

    This articles explains how to remove the KACE agent from Windows, Linux and Mac Operating systems.
  • Resolution

    Remove agent on Windows client

     

    To remove an agent from a target machine, use Add or Remove Programs in Windows XP or Uninstall a Program in Windows Vista or Windows7.

    Remove agent on Linux client

    1. Open a Terminal from Applications > System Tools.
    2. At the command line prompt: 

      sudo rpm -e ampagent

       

      The agent is uninstalled
    3. (Optional) Remove the kace directory:

      rm -rf /var/dell/kace/

       

      Note: Do not remove this directory if you have other Dell KACE products.

    Remove agent on Mac client

    1. Open a Terminal from Applications > Utilities.
    2. Use su or sudo:
       

      sudo rm -rf /Library/KBOXAgent
      sudo rm -rf /Library/StartupItems/KBOXAgent
      sudo rm -rf /Library/StartupItems/AMPAgentBootup
      sudo rm -rf /Library/StartupItems/AMPAgent
      sudo rm -rf /Library/Receipts/KBOX\ Agent.pkg
      sudo rm -rf /Library/LaunchAgents/com.kace.AdminAlert.plist
      sudo rm -rf /Library/LaunchDaemons/kace.smmpagent.bootup.plist
      sudo rm -rf /Library/LaunchDaemons/com.kace.ampagent.plist
      sudo rm -rf /Library/Application\ Support/Dell

      pkgutil --forget com.kace.ampagent

    3. The Agent is uninstalled



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Product(s):
K1000 Systems Management Appliance
5.5.x, 5.4.76847, 5.4.70402, 5.3.53053

Topic(s):
How To

Article History:
Created on: 10/7/2013
Last Update on: 8/12/2014