The K1000 Machine Actions feature uses ActiveX controls to launch a session on the browser host using the command you specified in the Machine Actions Setting. You configure Internet Explorer security settings to allow ActiveX controls from the K1000 interface in order for machine actions to be launched successfully.
If you get the follow error message when you select a machine action, either the Internet Explorer settings are incorrect or the program the machine action is trying to launch does not exist at the specified path:
Unable to run Machine Action. Please check your Microsoft Internet Explorer Security Settings.
In order to resolve this error, verify the security settings for the Trusted Sites zone in Internet Explorer by clicking on Tools, then Internet Options on the machine used to browse the K1000 Appliance.
Allow previously unused ActiveX controls > Enable
Allow scriptlets > Enable
Automatic Prompting for ActiveX controls > Enable
Download unisgned ActiveX controls > Enable
Initialize & script ActiveX controls not marked safe for scripting > Enable
Run ActiveX controls and plugins > Enable
The ActiveX control uses the command line option of the Machine Action to launch a program on the Browser host. You must either specify the full path to the executable (C:\Program Files\Directory\filename.exe) or ensure that the item is within the Path Environment variable on the local host.
To verify the Machine Action Settings:
Note: Environment variables such as Program Files may not work on all systems. For example UltraVNC viewer on Windows 7 64-bit is installed in the Program Files (x86) directory therefore %ProgramFiles% in the command line will not locate the executable.
Example: "C:\Program Files\UltraVNC\vncviewer.exe" KACE_HOST_NAME
NOTE: This article was tested with Internet Explorer 11 using the PING Machine action.
On some non english OS the variables may fail, so the command should be in the path environment.
See https://support.software.dell.com/kb/127452 to set up Machine Actions on Chrome via IE Tab extension.
K1000 Systems Management Appliance
6.3, 6.2.109330, 6.2.109329, 6.0.101865, 6.0.101864, 6.0.101863, 5.5.x, 5.5.90545
K1000 as a Service
6.3, 6.2.109330, 6.2.109329, 6.0.101865, 6.0.101864, 6.0.101863, 5.5.90548
Created on: 8/17/2013
Last Update on: 5/11/2015