Setting Internet Explorer Security Settings for Use with K1000 Machine Actions (111251)

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  • Title

    Setting Internet Explorer Security Settings for Use with K1000 Machine Actions
  • Description

    The K1000 Machine Actions feature uses ActiveX controls to launch a session on the browser host using the command you specified in the Machine Actions Setting.

    You can configure Internet Explorer Security Settings to allow ActiveX controls from the K1000 interface in order for Machine Actions to be launched successfully.

    If you get the follow error message when you select a machine action, either the Internet Explorer settings are incorrect or the program the machine action is trying to launch does not exist at the specified path:

    Unable to run Machine Action. Please check your Microsoft Internet Explorer Security Settings.
  • Resolution

    In order to resolve this error, verify the security settings for the Trusted Sites zone in Internet Explorer by clicking on Tools, then Internet Options on the machine used to browse the K1000 Appliance.

    How to configure the Security Settings in Internet Explorer

    INTERNET EXPLORER 6

    Launch Internet Explorer 6 and navigate to:

    1. Tools | Internet Options | Security
    2. Select Trusted Sites Icon
          -Add Kbox IP address to the zone
          -Require Server Identification (Uncheck)
    3. Click 'Custom Level' button
          -Reset to Low or Medium Low
    4. Under 'ActiveX Controls and Plugins'
          -Automatic Prompting for ActiveX controls > Enable
          -Download unisgned ActiveX controls > Enable
          -Initialize & script ActiveX controls not marked safe for scripting > Enable
          -Run ActiveX controls and plugins > Enable
    5. Click 'OK'
    6. Click 'Yes'
    7. Click 'OK'

    INTERNET EXPLORER 8

    Launch Internet Explorer 8 and navigate to:

    1. Tools | Internet Options | Security
    2. Select Trusted Sites Icon | Sites Button
          -Add Kbox IP address to the zone
          -Require Server Identification (Uncheck)
          -Click Close
    3. Custom Level > Medium
    4. ActiveX Controls  Plugins
          -Allow previously unused ActiveX controls > Enable
          -Allow scriptlets > Enable
          -Automatic Prompting for ActiveX controls > Enable
          -Download unisgned ActiveX controls > Enable
          -Initialize & script ActiveX controls not marked safe for scripting > Enable
          -Run ActiveX controls and plugins > Enable
    5. Click OK to close Security Settings Window
    6. Click OK to close Internet Options Window

    How to configure the MACHINE ACTION on the K1000

    The ActiveX control uses the command line option of the Machine Action to launch a program on the Browser host. You must either specify the full path to the executable (C:\Program Files\Directory\filename.exe) or ensure that the item is within the Path Environment variable on the local host.

    To verify the Machine Action Settings:

    1. In the K1000 Administrative Console, click Settings | Control Panel | General Settings.
    2. Scroll down to Machine Actions and click Edit Mode
    3. In Command line verify the path to the executable on the local host.
      • ie: UltraVNC viewer is "%ProgramFiles%\\ultravnc\\vncviewer.exe" KACE_HOST_NAME where KACE_HOST_NAME is a variable that is automatically inserted from the Inventory when the Machine Action runs.
      • To test, copy the command line and run on the command line of your local system, substitute the variable with an actual host name.
    4. Click Save Actions.

    Note: Environment variables such as Program Files may not work on all systems. For example UltraVNC viewer on Windows 7 64-bit is installed in the Program Files (x86) directory therefore %ProgramFiles% in the command line will not locate the executable.

    Example:  "C:\Program Files\UltraVNC\vncviewer.exe" KACE_HOST_NAME

    NOTE:  This article was tested with Internet Explorer 11 using the PING Machine action.
                 On some non english OS the variables may fail, so the command should be in the path environment.

    See KB 127452 to set up Machine Actions on Chrome via IE Tab extension.



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Product(s):
K1000 Systems Management Appliance
6.3, 6.2.109330, 6.2.109329, 6.0.101865, 6.0.101864, 6.0.101863, 5.5.x, 5.5.90545
K1000 as a Service
6.3, 6.2.109330, 6.2.109329, 6.0.101865, 6.0.101864, 6.0.101863, 5.5.90548

Topic(s):
Configuration, Configuration

Article History:
Created on: 8/17/2013
Last Update on: 7/7/2015