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Error: "Process 'nvpmgr' failed to get shared memory" to system logs (185731)

Unable to get Netvault to start on Exchange Server. Customer reports issue with nvpmgr that failed to start with error "Process 'nvpmgr' failed to get shared memory" in sys log. nvpmgr has terminated abnormally and it has left some resources unreleased. ...

VMware backup fails with a 'You do not have access rights to this file' error. (123283)

The backup failed after moving the VM to another datastore within vCenter and wasn't able locate the VM either. Even when the VM was moved back to the datastore where the VM came from, the backup still failed. VM Tools ...

Nvrestore command fails when using a filesystem backup of a network share. (139670)

Engineering have confirmed that running the nvrestore.exe for the main Filesystem Plugin works successfully. The nvrestore does not work with a backup of a network share item. Running: nvrestore.exe -create <saveset> -title ...

NetVault Backup Audit Tool (132701)

NetVault Backup has an Audit Tool as part of the core product. To run the adit tool, right click on the Command Line (CMD) icon and select “Use as Administrator”, then type in the full path where the NetVault installation directory ...

Reports Plugin failing with errors (111045)

When running Reports in NetVault (version 9.x or 10.x), an error is thrown. 9.x Error: A Plugin Died Unexpectedly. 10.x Error: Provider "Reports" Failed when generating report. Cause 1. This error indicates that the jobhistory.bin ...

Spanning job with encryption fails with error "Job manager lost message channel unexpectedly" (81516)

A job performed with encryption, that spans tapes, fails with the error "Job manager lost message channel unexpectedly" The job manager trace returns the following: 0 PLGLIB :33408 10003 0 195729.347699 C:\BUILD\Windows\ HALO_2010AUG12_805205\source\base\library ...

DR4100 logging error “RDA getattr_device failed 'Connection is reset by peer’” (134259)

NetVault 9.2 and 10.*. NetVault server operating system: windows 2008 R2. Binary log shows the RDA device having connection problems as below: Error 2014/10/01 15:08:33 N/A Media NetVault-Server Failed to open a RDA connection to 'wolfje.net.local'. Error Code 27. ...

NetVault 9.x support for Windows Server 2012 (125111)

Does NetVault 9.x support Windows Server 2012? NetVault 9.2 supports windows 2012 R2 but the support is limited to file-based backup and recovery operations performed using the NetVault Backup Plug-in for FileSystem. ...

Stream count in NVBU. (122166)

What its the stream count in NetVault Backup? Only able to stream 8 jobs to the Dell DR4100 RDA device by default. NetVault Backup by default only allows 8 streams of data for the Dell DR4100 device. The total for the NetVault ...

How to have an email sent for an individual job outcome? (81564)

Description: Need to have an email sent after job runs for status outcome. By default, NVBU provides the following two scripts that can be run as post backup scripts: * psmail - This script emails the job completion status to the addresses passed as user parameter. ...

How to generate Netvault Backup 10.x binary log (125609)

A Netvault binary log may be necessary to troubleshoot a fault or failure. It may also be requested by the Technical Support Team. If Logs are requested by Technical Support Team please use <Service Request#> as the name. 1. Open the NetVault WebUI. ...

Ubuntu 10.x, 11.x and 12.x Install Pre-Requirements on Linux x86 Hybrid (106894)

Getting Post-Install error on Ubuntu when trying to install NetVault: $Error creating symbolic links 638: postinstall.sh: /usr/netvault/util/nvsetstanza: not found. Failed to set first configuration. Before installing NVBU Linux x86 Hybrid ...

Oracle Duplicate Database restore fails with RMAN-06403 and RMAN-04006 (103519)

A successful Duplicate database backup has been taken. This Duplicate Database backup is to be restore to an alternate Oracle server with the same directory structureas the source Oracle server. As per the NetVault Oracle ...

How to upgrade Netvault Backup to version 10.x (125933)

What are the considerations and steps to take before upgrading to Netvault Backup version 10.x? First, check the release notes to know more about Netvault 10.x. ie. System requirements, getting started with Netvault Backup 10.x, known and resolve issues and others. ...

Not receiving email notifications (107924)

After having configured Email Notifications properly in NetVault Configurator and GUI, email notifications are still not being recieved, in addition, "nvsendmail" command via CLI are unable to send mail to specified address as well. ...

How to obtain a license for NetVault and its plugins from dell software (120478)

How to obtain a license for NetVault and its plugins from dell software. Email license@quest.com requesting the license you require ie either server license or plugin license and include the machine ID of the NetVault server or NetVault client that requires the license.

License is expiring or has expired message. (79614)

How to find out if your NetVault Server license has been installed, or if a Plugin license is expiring. 1. Open the NetVault Configurator on the NetVault Server and select the License tab. Alternatively, you can use the nvlicensinfo ...

CIFShares Backup Failing with Error "Failed to Connect to Network Share: \\DNS-name-or-IP-Address (95619)

If the NetVault Process manager service in a server has no permission to access the share, than the backup of that share fails. If the share being backed up have the permission changed, and the account used to start the NetVault ...

VMware vddk 5.5 will address "Failed to get changed disk area, issues with CBT and quiescing (114764)

VMware vddk 5.5 will address "Failed to get changed disk area, issues with CBT and quiescing". The Current NetVault VMWARE Plugin 2.6.5 still uses the vddk version 5.1. This version of the VMWARE vddk still have many problems ...

Creating a Bare Metal Recovery Boot System for Windows (95407)

The initial backup requirement with the Plug-in Server, as well as all restore operations require the use of the Plug-in Offline Client Boot System to boot the target NVBMR Client. This minimal OS loads to a target machine's memory, rather than to its hard drive. ...

Encountered missing MSVCR100.dll message when installing NetVault Backup 10 on a Windows 2008 R2 (125536)

Encountered the following message when installing NetVault Backup 10 on a Windows 2008 R2 machine initdb.exe. The program can't start because MSVCR100.dll is missing from your computer. Try reinstalling the program to fix this problem. ...

NDMP 'Direct Access Restores' Slow for EMC Isilon OneFS 7.0.x Filers (111853)

With 3-way and remote data transfer models, NDMP restores using Direct Access Restore (DAR), the data transfer rates are very slow on EMC Isilon OneFS 7.0.x filers. The reason for the slow performance is that the host ACK ...

ERROR: Event ID 55 NTFS errors "The file system structure on the disk is corrupt and unusable." (140661)

Jobs completed successfully. Event Viewer shows multiple errors when creating VSS Snapshots. The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \\... Event ID 55. Workaround: ...

Exchange Databases no longer visible after Microsoft System Update (102110)

After applying Microsoft System Updates on Exchange Server 2010 SP1 or 2, it is no longer possible to see existing Exchange Server Databases under the Exchange Server APM 4.6.8. Scheduled jobs complete quickly and ...

SharePoint backup fails "The transaction log for database "SharePoint_Config" is full" (106255)

SharePoint backups start to fail with the below NetVault log messages: ---- The transaction log for database 'SharePoint_Config' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases... ...