Product Support - NetVault SmartDisk

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NetVault SmartDisk 10.0.0 Release Notes (Japanese) Added support for Mac OS X 10.7, 10.8, and 10.9; RHEL 7.x; SUSE SLES 11 SP 3; Ubuntu 13.x; and Windows Storage Server 2008, 2008 R2, 2012, and 2012 R2.
NetVault SmartDisk 10.0.0 for Windows x86-64 (64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Linux x86 (32/64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Linux x86-64 (64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Windows x86 (32-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 Release NotesNetVault SmartDisk Release Notes
Is it possible to carry out SmartDisk to SmartDisk replication?
How does SmartDisk to SmartDisk replication work?
NetVault SmartDisk 10.0.0 for Solaris (SPARC) (32-Bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Solaris (SPARC) (64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 Release Notes Added support for Mac OS X 10.7, 10.8, and 10.9; RHEL 7.x; SUSE SLES 11 SP 3; Ubuntu 13.x; and Windows Storage Server 2008, 2008 R2, 2012, and 2012 R2.
Below is a list of the recommended software along with any documentation that will help with the install process to bring your product to the version referenced.

NetVault SmartDisk 10.0.0 Installation Guide (Japanese) Added support for Mac OS X 10.7, 10.8, and 10.9; RHEL 7.x; SUSE SLES 11 SP 3; Ubuntu 13.x; and Windows Storage Server 2008, 2008 R2, 2012, and 2012 R2.
NetVault SmartDisk 10.0.0 for Windows x86-64 (64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Linux x86 (32/64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Linux x86-64 (64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Windows x86 (32-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 Installation and Upgrade GuideNetVault SmartDisk Installation and Upgrade Guide
NetVault SmartDisk 10.0.0 Installation Guide (French) Added support for Mac OS X 10.7, 10.8, and 10.9; RHEL 7.x; SUSE SLES 11 SP 3; Ubuntu 13.x; and Windows Storage Server 2008, 2008 R2, 2012, and 2012 R2.
NetVault SmartDisk 10.0.0 Installation Guide (German) Added support for Mac OS X 10.7, 10.8, and 10.9; RHEL 7.x; SUSE SLES 11 SP 3; Ubuntu 13.x; and Windows Storage Server 2008, 2008 R2, 2012, and 2012 R2.
NetVault SmartDisk 10.0.0 Installation Guide (Simplified Chinese) Added support for Mac OS X 10.7, 10.8, and 10.9; RHEL 7.x; SUSE SLES 11 SP 3; Ubuntu 13.x; and Windows Storage Server 2008, 2008 R2, 2012, and 2012 R2.
NetVault SmartDisk 10.0.0 for Solaris (SPARC) (32-Bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
Technical Support has reviewed all the support information and has identified the most popular helpful tips and how to videos or articles to ensure you get the most out of your Dell Product.

NetVault SmartDisk 10.0.0 Administration Guide (Japanese) Added support for Mac OS X 10.7, 10.8, and 10.9; RHEL 7.x; SUSE SLES 11 SP 3; Ubuntu 13.x; and Windows Storage Server 2008, 2008 R2, 2012, and 2012 R2.
NetVault SmartDisk 10.0.0 Administration Guide (Simplified Chinese) Added support for Mac OS X 10.7, 10.8, and 10.9; RHEL 7.x; SUSE SLES 11 SP 3; Ubuntu 13.x; and Windows Storage Server 2008, 2008 R2, 2012, and 2012 R2.
NetVault SmartDisk 10.0.0 for Windows x86-64 (64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 Administrator's GuideNetVault SmartDisk Administrator's Guide
NetVault SmartDisk 10.0.0 for Linux x86 (32/64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Linux x86-64 (64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Windows x86 (32-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk services do not start automatically after reboot.
After reboot of the Netvault SmartDisk, (NVSD), Server the services do not start automatically.  However, the services can be started Manually via the \foundation\bin\ <smartdisk.bat start> command.
SmartDisk give message "SVCTOOL Failed to open service ready for start" when starting SmartDisk from the command line.
CMD gives error “SVCTOOL Failed to open service ready for start” when starting SmartDisk from command line using the  “smartdisk start” command.ServiceTool trace file has following error0             SVCTOOL             ???    &nbs...
How to reconfigure target sets from VTL to SmartDisk
How to reconfigure target sets from VTL to SmartDisk
The information below represents the most common issues customers are encountering or recent resolutions to help you trouble shoot your Dell Product.

NetVault SmartDisk 10.0.0 for Windows x86-64 (64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Linux x86 (32/64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Linux x86-64 (64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Windows x86 (32-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
Data Copy from one SmartDisk to another fails with 'Replication method for stream cannot be used, falling back to standard stream copy method'.
A "Warning: Replication method for stream cannot be used, falling back to standard stream copy method" message would appear when performing a Data Copy job from one SmartDisk to another SmartDisk machine.
Is it possible to define a backup job to write to multiple SmartDisks at once?
When defining a backup a job is it possible to send the backups to multiple SmartDisks at the same time?
NetVault SmartDisk 10.0.0 for Solaris (SPARC) (32-Bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Solaris (SPARC) (64-bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Mac OS X (Universal Binary)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
NetVault SmartDisk 10.0.0 for Solaris x86 (32-Bit)
Quest NetVault SmartDisk delivers disk to disk backup and data deduplication that significantly reduces storage costs.
Version Full Support as of Limited Support as of Support Discontinued
10.0.0 7/10/2014
2.0.x 12/5/2012
1.6 6/13/2012 7/10/2014 7/10/2015
1.5.x 10/24/2011 3/3/2014 9/15/2014
1.2.x 8/25/2010 2/3/2014 8/1/2014
1.1.x 4/23/2010 4/1/2012 10/1/2012
1.0.x 12/3/2009 10/24/2011 4/24/2012
Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.