Product Support - Recovery Manager for AD Forest Edition

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How to apply the license file to Recovery Manager for Active Directory after the product is alrea (16919)

The existing license may have expired or a larger license has been purchased and needs to be applied.

Product(s): Recovery-Manager-for-AD
Created On: 1/13/2000
(1 Ratings)
Last Updated On: 4/21/2014
Does Recovery Manager for AD Forest Edition use OpenSSL and is it vulnerable to the Heartbleed bug? (123456)

Is OpenSSL used in Recovery Manager for AD Forest Edition and if so is it vulnerable to the Heartbleed bug?

Product(s): Recovery-Manager-for-AD-Forest-Edition
Created On: 4/18/2014
(0 Ratings)
Last Updated On: 4/18/2014
Does Recovery Manager 8.6 support Windows Server 2012 R2? (123272)

Does Recovery Manager 8.6 support the backup of Windows Server 2012 R2?

Product(s): Recovery-Manager-for-AD
Created On: 4/16/2014
(0 Ratings)
Last Updated On: 4/16/2014
Error: "Failed to update the license. Unspecified error" when attempting to install the license k (20103)

Error received when attempting to install a license key:

"Failed to update the license. Unspecified error"

Product(s): Recovery-Manager-for-AD
Created On: 1/13/2000
(0 Ratings)
Last Updated On: 4/21/2014
How to enable extended logging in Recovery Manager for AD 8.6 (123269)

It is possible to enable the extended logging through the Recovery Manager for AD console.

Product(s): Recovery-Manager-for-AD
Created On: 4/15/2014
(0 Ratings)
Last Updated On: 4/15/2014
Upgrade Recovery Manager for Active Directory (RMAD or RMADFE) 7.11 to 8.6 (124030)

How to upgrade Recovery Manager for AD (RMAD or RMADFE) 7.11 to 8.6

Product(s): Recovery-Manager-for-AD
Created On: 4/22/2014
(0 Ratings)
Last Updated On: 4/22/2014
What performance counters (perfmon) are available? (123919)

Is there a list of performance counters for Recovery Manager for AD and Recovery Manager for AD Forest Edition?

Product(s): Recovery-Manager-for-AD
Created On: 4/21/2014
(0 Ratings)
Last Updated On: 4/21/2014
Error: "Connection to forest failed" (124053)

When trying to connect to a forest from the Active Directory Node in the Recovery Manager for AD console, the following error occurrs: "Connection to Forest vul.com failed"
"Error Details: "Server Down"

Product(s): Recovery-Manager-for-AD
Created On: 4/23/2014
(0 Ratings)
Last Updated On: 4/23/2014
Version Full Support as of Limited Support as of Support Discontinued
8.6 4/15/2014
8.5.2 2/4/2014
8.5.1 11/20/2013
8.2.x 4/9/2012
8.1 12/17/2011
8.0.x 12/13/2010 4/9/2012 4/9/2013
Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.