Product Support - Recovery Manager for AD

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Error when applying the license file: "Failed to update the license. License key is invalid" (90621)

The below error may occur when applying the license file: "Failed to update the license. License key file is invalid. Select a different file or contact Quest Software technical support to get a valid license."

Product(s): Recovery-Manager-for-AD
Created On: 3/30/2012
(0 Ratings)
Last Updated On: 4/11/2014
How to enable extended logging in Recovery Manager for AD 8.6 (123269)

It is possible to enable the extended logging through the Recovery Manager for AD console.

Product(s): Recovery-Manager-for-AD
Created On: 4/15/2014
(0 Ratings)
Last Updated On: 4/15/2014
Does Recovery Manager 8.6 support Windows Server 2012 R2? (123272)

Does Recovery Manager 8.6 support the backup of Windows Server 2012 R2?

Product(s): Recovery-Manager-for-AD
Created On: 4/16/2014
(0 Ratings)
Last Updated On: 4/16/2014
Error during Backup: "Failed to install the agent: The network path was not found." (16632)


Error during Backup: "Failed to install the agent: The network path was not found."

Product(s): Recovery-Manager-for-AD
Created On: 1/13/2000
(0 Ratings)
Last Updated On: 4/14/2014
Does Recovery Manager for AD use OpenSSL? (123180)

Is OpenSSL used in Recovery Manager for AD?

Product(s): Recovery-Manager-for-AD
Created On: 4/14/2014
(0 Ratings)
Last Updated On: 4/14/2014
Version Full Support as of Limited Support as of Support Discontinued
8.6 4/15/2014
8.5.2 2/4/2014
8.5.1 11/20/2013
8.2.x 4/9/2012
8.1 12/17/2011
8.0.x 12/13/2010 4/9/2012 4/9/2013
Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.