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Displaying 1-25 of 869
Installation fails prematurely due to the database being in a database mirroring session or an availability group (214864)

The RMAD installation fails prematurely and the following error is logged in the msiexec install log (by running from a command line, msiexec /i "rmad_x64.msi" /L*v RMADInstall.log): "The operation cannot be performed on ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 1/17/2017
(0 Ratings) 621 views
Smart Card Support (224584)

Does Recovery Manager for AD support launching the console using Smard Card authentication? In upcoming version 8.8.1, running the Recovery Manager console using Smart Card authentication will be support. This will ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 1/13/2017
(0 Ratings) 7 views
How to find deleted objects and restore them? (151887)

A number of AD objects (users, computers, etc) were deleted. You are not sure of the exact list of objects that were deleted or the list is to large to find one by one. Can RMAD be used to find all deleted objects and then restore them? ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 1/11/2017
(0 Ratings) 1999 views
Video - What’s the difference between the agentless and the agent based restore method? (73236)

What's the difference between the agentless restore method and the agent based restore method in Recovery Manager? Recovery Manager provides two different methods of restoring objects online. A check box in the Online ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 1/11/2017
(0 Ratings) 4167 views
Update existing License Key file with new key (176437)

Ho do I update an an existing license in RMAD or RMAD Forest Edition? Solution. To update the License Key file: Open Recovery Manager Console; Right-click the Recovery Manager for Active Directory console tree root; Click ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 1/6/2017
(0 Ratings) 862 views
How to merge license files together, or request a new or updated license (70334)

How to merge license files together, or request a new or updated license, for a Quest product you are currently licensed for. If you have license files which need to be merged together or you require a new updated license for ...

Product(s): InTrust, Enterprise Reporter, Spotlight on Active Directory, Recovery...
Last Updated On: 1/6/2017
(0 Ratings) 10422 views
Recovery Manager for Active 8.8 Directory Rollup Hotfix (215500)

This hotfix contains the latest (December 23rd 2016) rollup hotfix for Recovery Manager for Active Directory 8.8 and Recovery Manager for Active Directory Forest Edition 8.8 To download the rollup hotfix for RMAD 8.8 and RMADFE 8.8 Click Here. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/28/2016
(0 Ratings) 152 views
Ports Used by Recovery Manager for AD (69695)

List of ports used by Recovery Manager for AD. The following table lists ports used by the Recovery Manager for AD components. COMPONENT, INCOMING PORT ON TARGET DOMAIN CONTROLLER, PROTOCOL, TRAFFIC. ...

Product(s): Recovery Manager for AD
Last Updated On: 12/23/2016
(0 Ratings) 5489 views
How is the number of active users calculated for licensing? (92136)

The software and/or documentation does not show how RMAD calculates the number of active accounts used for the licensing count. RMAD determines the number of licenses required by counting the number of enabled users in the domain that is being backed up. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/23/2016
(0 Ratings) 3569 views
How to backup a domain controller in a domain that has no "trust" in place? (70432)

How to backup a domain controller in a domain that has no "trust" in place? 1. Create a new Computer Collection with the domain controller(s) from the untrusted domain. 2. Go to the properties of the Computer Collection and then go to the "Agent Settings" tab. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 12/23/2016
(0 Ratings) 1783 views
Console crashes when attempting to set an account on the Agent Settings tab or Schedule tab of the collection properties (210943)

Recovery Manager for Active Directory 8.8 console crashes when attempting to set an account on the Agent Settings tab or the Schedule tab of the collection properties Download the hotfix by Clicking Here and install using the instructions in the included ReadMe file. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 12/22/2016
(1 Ratings) 1008 views
How to restore just the user password (221908)

If a user password is changed, how can RMAD restore the password back to what is stored in the backup? Open the RMAD Console; Start the Online Restore Wizard; Step through the wizard, selecting the backup and the user object until you get to the Processing Options page; ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/21/2016
(0 Ratings) 22 views
Is there a hash or checksum for the product download? (186651)

Is there a hash or checksum for the ER product downloads to ensure the files downloaded are the correct files and have not been tampered with or changed? There is no hash/checksum provided with the RMAD or RMADFE products.

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 12/20/2016
(0 Ratings) 694 views
Cumulative hotfix update for Recovery Manager for AD (Forest Edition) 8.7 (211386)

This is a cumulative hotfix update for Recovery Manager for AD 8.7 and Recovery Manager for AD Forest Edition 8.7 and resolves the following issues: 126617145 - Unable to import a list of backups if it was exported on a machine in a different time zone. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 12/16/2016
(0 Ratings) 377 views
Backup Error: "Unable to get a temporary file name. The directory name is invalid" (220496)

Scheduled backups may fail with the following error: "Unable to get a temporary file name. The directory name is invalid". The account specified as to run the schedule is also used to access the backup file location. If a share ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/16/2016
(0 Ratings) 6 views
Are .DLV licenses compatible with RMAD (FE) earlier than version 8.8 ? (218713)

Are .DLV licenses compatible with RMAD or RMAD FE earlier than version 8.8 ? DLV licenses are only compatible with RMAD or RMAD FE 8.8. For previous versions of RMAD or RMAD FE (8.7.1 or earlier) .ASC licenses are compatible.

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/15/2016
(0 Ratings) 11 views
Unable to apply License to RMAD on a server that had a previous installation of RMADFE (220012)

Unable to apply License to RMAD on a server that had a previous installation of RMADFE. Error Message: "Failed to update the license. License key is invalid". If the server had a previous installation of RMADFE, it's possible ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/15/2016
(0 Ratings) 11 views
How to move RMAD (RMADFE) 8.5.1 or later to another server (118738)

This solution outlines how to move Recovery Manager for AD (Forest Edition) from one server to another. If you are moving 8.5.2 or earlier, make a backup of the below two files: C:\ProgramData\Quest Software\RMAD\Backups ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/14/2016
(0 Ratings) 2444 views
Is Windows Server 2016 supported? (219994)

Does RMAD or RMADFE support Windows Server 2016 as the RMAD server or as backup targets? Windows Server 2016 is supported in version 8.8.1 and later.

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 12/14/2016
(0 Ratings) 49 views
Can an AD backup be mounted and data extracted from it? (132705)

It is possible to mount an RMAD backup so that AD data can be extracted (objects, attributes) and output the extracted data to a list? RMAD backups cannot be mounted and then used to extract data from the backup. Using the ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/14/2016
(0 Ratings) 2385 views
Can an objects attributes be selectively restored? (123131)

Can only an objects attributes be restored without having to restore the whole object? The Online Restore Wizard allows you to selectively restore the attributes of Active Directory objects. To select the attributes to be processed by the Online Restore Wizard: ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/14/2016
(0 Ratings) 544 views
License violation when running a backup with Recovery Manager for AD. (9843)

The following warning occurrs during a backup: "License violation: Total number of user accounts in backed up domains (xxxxx) exceeds licensed number (xxxxx)". The Recovery Manager for Active Directory application counts ...

Product(s): Recovery Manager for AD
Last Updated On: 12/13/2016
(1 Ratings) 2167 views
Minimal permission to back up domain controller (122087)

This solution outlines the minimum permissions an account needs to backup a domain controller. RESOLUTION #1: If version 8.5 or later is being used, there is a feature available which requires creating a specific group for backup access. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/12/2016
(0 Ratings) 1864 views
What version of Recovery Manager for AD supports backing up Windows 2012 R2 DCs? (204993)

Which version of RMAD support backing up 2012 R2 DCs? Support for 2012 R2 DCs began with RMAD and RMADFE 8.6.1 and later.

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/9/2016
(0 Ratings) 415 views
How to upgrade RMAD/RMADFE from 8.2.1 (or later) to 8.8 (or later) (213933)

How to upgrade RMAD/RMADFE from 8.2.1 (or later) to 8.8 (or later) These steps can be used to upgrade RMAD/RMADFE from 8.2.1, 8.5.1, 8.5.2, 8.6.1, 8.6.3, 8.6.4, 8.7 and 8.7.1 Please note, there is no direct upgrade path ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/7/2016
(0 Ratings) 484 views