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Displaying 1-25 of 860
Fatal error when trying to uninstall (217892)

When trying to uninstall the Report component, or the full RMAD server, a fatal error may occurr Try the following: Open an elevated command prompt. Change directory to the setup folder of the extracted RMAD installation package. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 12/6/2016
(0 Ratings) 7 views
Can a Windows System State Backup be used to perform restore operations (156440)

Can RMAD use native Windows System State backups to restore objects? Provided the backups were created using the Microsoft Tape Format, they can be used by RMAD to restore objects: Start the Online Restore Wizard; ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 12/6/2016
(0 Ratings) 1032 views
Recovery Manager Portal hangs and never completes restore or the restore can take a long time to complete. (217392)

Attempting to restore an object in the Recovery Manager Portal causes the restore to hang in "processing" status and either never complete or take a very long time. The Recovery Manager Portal will by default force replication ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 12/5/2016
(0 Ratings) 3 views
What permissions are required to use RMAD and RMAD FE? (148812)

What permissions are required for the different tasks that can be performed in RMAD and RMAD FE? Install Recovery Manager for Active Directory: The account must be a member of the local Administrators group on the computer ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 12/2/2016
(0 Ratings) 2994 views
Scheduled tasks are not created, not changed or require to run as a SYSTEM account (57314)

After configuring the schedule the jobs do not run. The new task was not created in the Windows Task Scheduler WORKAROUND #1: Disable the policy setting "Do not allow storage of passwords and credentials for network authentication" using the below steps: ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 12/2/2016
(1 Ratings) 6589 views
Error when trying to extract the installation zip file (216053)

After downloading the RMAD installation zip file, the extraction fails with the following error: "An unexpected error is keeping you from copying the file. Error 0x80004005: Unspecified error". This error is coming from Windows and is not an issue with RMAD. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 11/29/2016
(0 Ratings) 10 views
How to Browse Backed Up Objects (119985)

You would like to see what the objects look like that have been backed up without restoring the object first. For example, you would like to know what groups a deleted or modified user object was a member of when it was backed up. Use the Online Restore Wizard: ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 11/29/2016
(0 Ratings) 2069 views
Error when running backup: "cannot establish the connection to the backup agent" (60209)

Error when backing up: "Failed to connect to backup agent: cannot establish the connection to the backup agent". Try the following possible solutions: 1. Check the scheduled Windows scheduled task passwords. Rright click each task and select Properties. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 11/25/2016
(2 Ratings) 4983 views
The Retention Policy is not deleting previous backups (155491)

There are many backup files where the backups are stored, according to the retention policy, there should be fewer backups in the backups folder for each DC, the retention policy is not working correctly. If the backup files were renamed the retention policy cannot remove them. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 11/24/2016
(0 Ratings) 573 views
Does RMAD support failover or high availability? (70132)

What needs to be done to preserve the RMAD configuration in case a RMAD server crashes. RMAD does not have any High Availability or Failover options, and as such there is no documentation on how to configure RMAD for HA. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 11/22/2016
(0 Ratings) 1624 views
IDispatch error #20292 while attempting to add DC to collection (153538)

When attempting to add a DC to a collection you may get the following error and the DC is not added to the collection: IDispatch error #20292. Please try the following: Reboot the RMAD server and then try adding the DC to the ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 11/22/2016
(0 Ratings) 45 views
Does RMAD log the console activity? (215445)

Does RMAD log information about what actions a user performs in the console, such as Computer Collection settings changes? RMAD does not log any console activity or configuration changes.

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 11/21/2016
(0 Ratings) 14 views
How to upgrade from 7.8 to 8.8 (215429)

How to upgrade RMAD or RMAD Forest Edition from 7.8 to 8.8 The upgrade path from 7.8 to 8.8 is 7.8 -> 7.11 -> 8.0.1 -> 8.2.1 -> 8.6.1 -> 8.8: The required RMAD versions can be found here: ftp://RM4ActiveDirectory:YDG369FQ ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 11/21/2016
(0 Ratings) 7 views
Volume where Backups are stored shows more consumed disk space then the total size of the backups (215377)

The drive where the RMAD backups are stored is showing more used disk space then the total size of all the RMAD backups. This is not an RMAD issue. The Windows File System controls the disk space reporting. Please contact Microsoft to troubleshoot further.

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 11/18/2016
(0 Ratings) 20 views
Error: "Error reading from file" when trying to install IT Security Search (215376)

When trying to install IT Security Search the following error may occur: "Error reading from file <Path to ITSearch.msi>. Verify that the file exists and that you can access it". Check to ensure the zip file is not blocked and that the ITSearch.msi file is not blocked. ...

Product(s): Enterprise Reporter, Recovery Manager for AD Forest Edition, Recovery...
Last Updated On: 11/18/2016
(0 Ratings) 34 views
Error: "Invalid license. Missing valid licenses for the following features" (156648)

When trying to apply the license you may get an error similar to one of the following: "Invalid license". "Missing valid licenses for the following features: Recovery Manager for Active Directory. License is not installed due to error: Unspecified error. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 11/16/2016
(0 Ratings) 1448 views
Default SA password when installing RMAD with SQL Express (88878)

What is the SQL Express SA password when installing RMAD with SQL Express? When SQL is installed using Windows Authentication, the SA account is disabled. When installing SQL Express through RMAD there is no option ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 11/14/2016
(0 Ratings) 1638 views
Recovery Manager for Active Directory 8.7.1 Rollup Hotfix (214893)

This hotfix contains the latest rollup hotfix for Recovery Manager for Active Directory 8.7.1 and Recovery Manager for Active Directory Forest Edition 8.7.1 To download the rollup hotfix for RMAD 8.7.1 and RMADFE 8.7.1 Click Here. The hotfix resolves the below issues: ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 11/10/2016
(0 Ratings) 52 views
Error in RMAD Portal connecting to RMAD Server: "The server has rejected the client credentials" also the Active Directory tree may not be visible in the portal (202376)

The hotfix attached to this solution resolves the below issues in the Recovery Manager for AD Portal: Server rejects client credential when connecting to Console from Portal - PT118940471; Unable to see AD tree in Portal - PT118108487. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 11/9/2016
(0 Ratings) 674 views
Actifio Software Shadow Copy Provider causing error: "Unable to execute request(111). Unable to create snapshot using Volume Shadow Copy Service: VSS 0x8004230f" (210226)

When trying to do a backup on a computer, you will get error: Actifio Software Shadow Copy Provider causing error: "Unable to execute request(111). Unable to create snapshot using Volume Shadow Copy Service: VSS 0x8004230f". ...

Product(s): Recovery Manager for AD
Last Updated On: 11/9/2016
(0 Ratings) 11 views
Error: "The following object cannot be found in the selected backup" or "No object found" (121201)

When trying to perform an Online Restore and selecting to import a file with the DN of the object you would like to restore, you get the following error: "The following object cannot be found in the selected backup: <DNofObject> Select a backup that includes the object". ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 11/7/2016
(1 Ratings) 3190 views
Installation fails prematurely due to the database being in a database mirroring session or an availability group (214864)

The RMAD installation fails prematurely and the following error is logged in the msiexec install log (by running from a command line, msiexec /i "rmad_x64.msi" /L*v RMADInstall.log): "The operation cannot be performed on ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 11/4/2016
(0 Ratings) 36 views
Can the backup agents be upgraded in stages or using a phased approach? (154179)

After upgrading the RMAD server, is it possible to upgrade the backup agents in batches rather than all at once? The backup agents installed on the DCs being backed up must match the version of RMAD that you are using. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 11/4/2016
(0 Ratings) 27 views
Install Error: "System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.SqlServer.TransactSql.ScriptDom" (214841)

The RMAD installation fails prematurely. After creating the msiexec install log (msiexec /i "RMAD_x64.msi" /L*v RMADInstall.log) the following error is shown in the log: "Exception thrown by custom action: System.Reflection.TargetInvocationException ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 11/4/2016
(0 Ratings) 39 views
How Recovery Manager for AD forces replication (42813)

How Recovery Manager for AD forces replication. In order to force AD replication Recovery Manager for AD uses function DsReplicaSyncAll (http://msdn.microsoft.com/en-us/library/ ms676033(VS.85).aspx) for each naming context. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 11/4/2016
(0 Ratings) 1217 views