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Displaying 1-25 of 836
Error: "- 2147467259: failed to create SQL database: RecoveryManager- Reporting-RMADServerName, error detail: unknown error" (204494)

When trying to install RMAD the following error may occur: "Error - 2147467259: failed to create SQL database: RecoveryManager- Reporting-RMADServerName, error detail: unknown error". Ensure the account that is running the installation has the following SQL server rights: ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 9/26/2016
(0 Ratings) 257 views
Failed to get members of local groups of domain 'xxxx.xxxx.xxxx.com' (22909)

Warning "Failed to get members of local groups of domain 'xxxx.xxxx.xxxx.com'" when performing a backup where 'xxxx.xxxx.xxxx.com' is a different domain than the one being backed up. This can occur due to network connectivity ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 9/26/2016
(0 Ratings) 5755 views
Domains within the Configuration tab of the Recovery Manager Portal cannot be configured (204139)

Domains listed in the Configuration tab may be grayed out and cannot be configured. There is an issue querying the remote domain using LDAP before credentials can be configured. Download the hotfix for Recovery Manager ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 9/23/2016
(0 Ratings) 164 views
How to upgrade from 8.0 (or later) to 8.7.1 (or later) (212580)

How to upgrade from 8.0 (or later) to 8.7.1 (or later) To upgrade to the latest release: Download RMAD or RMADFE 8.2.1 from our FTP site: RMAD: ftp://RM4ActiveDirectory:YDG369FQ@ftpamer1.quest.com/pub/ RMForActiveDirectory/Support/RMAD8.2.1.zip RMADFE: ftp ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 9/19/2016
(0 Ratings) 29 views
When upgrading, the installer is looking for the msi package (212548)

When running the installer to upgrade RMAD, the installer prompts for the RMAD msi package. The MSI package that the installer is looking for is the MSI package for the version you are upgrading from. If the MSI package does ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 9/16/2016
(0 Ratings) 84 views
How to recover the Recovery Manager for AD server? (127122)

What is required for Disaster Recovery of the RMAD server? To recover the RMAD server you need to have backups of the ERDiskAD.mdb and Backups.mdb files from the original RMAD server. If the original RMAD server was ...

Product(s): Recovery Manager for AD
Last Updated On: 9/13/2016
(0 Ratings) 907 views
How to upgrade from 8.1 (or later) to 8.7.1 (or earlier) (140655)

What steps are required to upgrade from 8.1 (or any version following it) to 8.6.3 or later? These steps can be used to upgrade RMAD from 8.1, 8.2, 8.2.1, 8.5.1, 8.5.2 and 8.6.1. Please note, there is no direct upgrade path from ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 9/13/2016
(0 Ratings) 2904 views
How is the number of active users calculated for licensing? (92136)

The software and/or documentation does not show how RMAD calculates the number of active accounts used for the licensing count. RMAD determines the number of licenses required by counting the number of enabled users in the domain that is being backed up. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 9/13/2016
(0 Ratings) 3125 views
BackupAgent64.log excessive logging, fills up disk space on Domain Controller. (194723)

The BackupAgent64.log file on the Domain Controllers is growing very large even when Diagnostic logging is not enabled in the RMAD console. WORKAROUND #1: Download the hotfix for Recovery Manager for AD and Recovery ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 9/12/2016
(0 Ratings) 333 views
Cumulative hotfix update for Recovery Manager for AD (Forest Edition) 8.7 (211386)

This is a cumulative hotfix update for Recovery Manager for AD 8.7 and Recovery Manager for AD Forest Edition 8.7 and resolves the following issues: 126617145 - Unable to import a list of backups if it was exported on a machine in a different time zone. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 9/5/2016
(0 Ratings) 73 views
Console crashes when attempting to set an account on the Agent Settings tab or Schedule tab of the collection properties (210943)

Recovery Manager for Active Directory 8.8 console crashes when attempting to set an account on the Agent Settings tab or the Schedule tab of the collection properties Download the hotfix by Clicking Here and install using the instructions in the included ReadMe file. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 8/30/2016
(0 Ratings) 27 views
Forest recovery agent update might fail if agent service was stopped before performing update. (211604)

Forest recovery agent update might fail if agent service was stopped before performing update. This defect can be resolved by installing the hotfix located here. Install the hotfix using the instructions outlined in the provided ReadMe file.

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 8/29/2016
(0 Ratings) 67 views
Forest Recovery console cannot connect to the FR agent with 'access denied' error if RestrictRemoteClients RPC registry key is set. (211603)

Forest Recovery console cannot connect to the FR agent with 'access denied' error if RestrictRemoteClients RPC registry key is set. This defect can be resolved by installing the hotfix located here.

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 8/29/2016
(0 Ratings) 54 views
The reset computer password step in the Forest Recovery console may take a long time to complete (211414)

When running a recovery operation using the Forest Recovery console, the reset computer password step may take a long time to complete. Please download and install the cumulative hotfix from KB 211386: https://support.software.dell.com/kb/211386.

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 8/26/2016
(0 Ratings) 69 views
RMAD Portal doesn't allow changing the credentials for accessing a domain, if it can't get the schema objects using the credentials of the RMAD instance (211413)

RMAD Portal doesn't allow changing the credentials for accessing a domain, if it can't get the schema objects using the credentials of the RMAD instance. Please download and install the cumulative hotfix from KB 211386: https://support.software.dell.com/kb/211386.

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 8/26/2016
(0 Ratings) 68 views
RMAD Portal doesn't restore deleted objects if AD recycle bin is enabled (211412)

RMAD Portal doesn't restore deleted objects if AD recycle bin is enabled. Please download and install the cumulative hotfix from KB 211386: https://support.software.dell.com/kb/211386.

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 8/26/2016
(0 Ratings) 38 views
Selecting the Advanced Tab of the computer collection with German locale causes the RMAD mmc to crash (211411)

Selecting the Advanced Tab of the computer collection when RMAD is installed on a server with a German locale causes the RMAD mmc to crash. Please download and install the cumulative hotfix from KB 211386: https://support.software.dell.com/kb/211386.

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 8/26/2016
(0 Ratings) 39 views
Preinstalled Backup Agent does not write to the BackupAgent65.log without TraceLevel registry parameter set (211410)

Preinstalled Backup Agent does not write to the BackupAgent65.log without TraceLevel registry parameter set Please download and install the cumulative hotfix from KB 211386: https://support.software.dell.com/kb/211386.

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 8/26/2016
(0 Ratings) 45 views
Cannot change the e-mail address for notifications or the path to the log file on the Alerts tab of the Computer Collection properties. (211409)

Cannot change the e-mail address for notifications or the path to the log file on the Alerts tab of the Computer Collection properties. The Please specify the "To:" field or the Please specify the "File name:" field has an error after clicking OK or Apply. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 8/26/2016
(0 Ratings) 46 views
The BackupAgent64.log file is growing very quickly even with Diagnostic logging disabled (211408)

With Diagnostic logging disabled in the RMAD console, the BackupAgent64.log file continues to log diagnostic data and grows very quickly Please download and install the cumulative hotfix from KB 211386: https://support.software.dell.com/kb/211386.

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 8/26/2016
(0 Ratings) 27 views
Backups are not successful after configuring RMAD to use a Least Privileged account (211407)

If the account used to manually install or run a repair operation against the Backup agent on the DC is not from the same domain as where the RMAD Backup Operators group was created, the RMADBackupOperatorsGroupSID found under the following reg key does not get ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 8/26/2016
(0 Ratings) 89 views
Unable to import a list of backups if it was exported on a machine in a different time zone (211406)

Importing a list of backups that were exported from a server in a different time zone may fail. Please download and install the cumulative hotfix from KB 211386: https://support.software.dell.com/kb/211386.

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 8/26/2016
(0 Ratings) 36 views
Backups fail with IDispatch error #20021 (129513)

Some backups may fail with IDispatch error #20021 This issue has been resolved in the latest release of RMAD. If upgrading is not currently possible, rebooting the Recovery Manager server may resolve the issue. If the issue ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 8/25/2016
(3 Ratings) 2711 views
Comparison report shows Custom for the delegation security setting (211356)

In the GPO comparison reports the delegation security setting for an account is showing as Custom in both the backup and in AD. The GPO Comparison report only reads and displays what is shown on the Delegation tab of the GPO. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 8/25/2016
(0 Ratings) 6 views
Does the RMAD SCOM Management Pack monitor the size of the Backups.mdb and ERDiskAD.mdb files? (210733)

Can the RMAD SCOM MP montior the size of the Backups. mdb and ERDiskAD.mdb files for excessive growth? WORKAROUND: None. STATUS: Enhancement request PT128566957 has been submitted to Development for ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 8/18/2016
(0 Ratings) 50 views