Product Support - Recovery Manager for Exchange

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Can not restore a PST file to more than 2 GB in size. (118469)

When trying to restore data to a PST file the PST file will not grow bigger than 2 GB in size.

Product(s): Recovery-Manager-for-Exchange
Created On: 12/26/2013
(0 Ratings)
Last Updated On: 3/24/2014
Emulation restore not working with Networker Module for Microsoft Applications 2.4.1 (114084)

When attempting a restore with Networker client version 8.0.2 and Networker Module for Microsoft Applications (NMM) 2.4.1 it fails with error message: "Value cannot be null. Parameter name: serverSettings". The behaviour is as if the NMM cannot find the Recovery Manager for Exchange (RME...

Product(s): Recovery-Manager-for-Exchange
Created On: 9/18/2013
(0 Ratings)
Last Updated On: 9/18/2013
Restoring from offline Domino Database (nsf files) to pst, most messages fail to migrate with errors (111598)

When restoring from an offline Domino Database (nsf files) to pst, most messages fail to migrate with the following errors. "An error occurred while processing the message with subject "Nurse call additional work" from "L:\data\archive\mail\a_mmackinn.nsf\($Inbox)". Details: Object reference not...

Product(s): Recovery-Manager-for-Exchange
Created On: 8/22/2013
(0 Ratings)
Last Updated On: 8/22/2013
Upgraded to 5.5.1 and getting the folowing error (113871)

When trying to add EMC Legato Networker to storage using the Direct Access Method you will see the following error. Unable to connect to Legato Networker server. The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))

Product(s): Recovery-Manager-for-Exchange
Created On: 9/13/2013
(0 Ratings)
Last Updated On: 9/17/2013
Duplicate Mailbox created in Archive Manager database after restore (114836)

You restore a mailbox into a registered Archive Manager target storage. You notice there is a duplicate mailbox created in the Archive Manager database and the owner of it is the account you specified when connecting to your Archive Manager target. This problem happens using any source that has...

Product(s): Recovery-Manager-for-Exchange
Created On: 10/3/2013
(0 Ratings)
Last Updated On: 1/7/2014
Error "Exception Occurred" when adding offline 2013 Database (EDB) as storage. (120581)

When adding an offline Exchange 2013 database including logs you get the error "Exception Occurred"

Product(s): Recovery-Manager-for-Exchange
Created On: 2/19/2014
(0 Ratings)
Last Updated On: 3/25/2014
"JET_errPrimaryIndexCorrupted, Primary index is corrupt. The database must be defragmented" (113796)

You have performed the required vRanger Integration tasks as per the Recovery Manage for Exchange console you try to add a vRanger backup of an Exchange 2013 database by selecting the 'Access Exchange backups with third-party software...

Product(s): Recovery-Manager-for-Exchange
Created On: 9/12/2013
(0 Ratings)
Last Updated On: 9/12/2013
How to set the SSPI context information for Recovery Manager for Exchange (63925)

You receive the following error when trying to start Recovery Manager for Exchange(RME) as any other user other than the account used for setup."An error occurred while initializing the storages database. Details: An error occurred while connecting to the storages database using the connection...

Product(s): Recovery-Manager-for-Exchange
Created On: 6/9/2010
(0 Ratings)
Last Updated On: 6/9/2010
The Autorun.exe splash screen is distorted and is missing the Software Requirements Section. (123923)

When running the Autorun.exe in the Install package the Window that comes up is all distorted and out of place and is missing tabs and sections.

Product(s): Recovery-Manager-for-Exchange
Created On: 4/21/2014
(0 Ratings)
Last Updated On: 4/21/2014
When creating a Automated Task the Mailboxes will duplicate in the Task (120333)

When  creating an automated task for multiple mailboxes and each time that you save the task, it is duplicating or triplicating the mailboxes.

Product(s): Recovery-Manager-for-Exchange
Created On: 2/12/2014
(0 Ratings)
Last Updated On: 2/12/2014
Version Full Support as of Limited Support as of Support Discontinued
5.6 4/15/2014
5.5.x 2/14/2013
5.1.x 3/16/2012 6/15/2014 1/16/2015
5.0.x 7/25/2011 7/25/2013 12/31/2013
Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.