Product Support - Spotlight on Unix

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Self-service tools will help you to install, configure and troubleshoot your Dell product.

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Our technical support staff has identified the following critical information to get you started. To get the best results make sure you read through all material prior to using your Dell Product.

Spotlight on Unix 9.0 Getting Started GuideThis guide provides an introduction to Spotlight on Unix 9.0 along with installation instructions, feature highlights and troubleshooting techniques.
Spotlight on Unix 9.0 Release NotesThis file provides information for Spotlight on Unix 9.0 based on the following topics: New in this Release, Resolved Issues and Enhancements, Known Issues, Upgrade and Compatibility, System Requirements, Global Operations, Getting Started & For More Information.
In case of Save Password option checked where and how Spotlight stores passwords?
In case of Save Password option checked where and how Spotlight stores passwords?
Below is a list of the recommended software along with any documentation that will help with the install process to bring your product to the version referenced.

Spotlight on Unix 9.0 Installer
Spotlight on Unix 9.0.2.460 is a diagnostic tool for Unix operating systems.
The information below represents the most common issues customers are encountering or recent resolutions to help you trouble shoot your Dell Product.

CPU is showing 100% on monitored RedHat
CPU is showing 100% when monitoring RHEL Linux 2.6.39-400.17.1.EL6UEK.X86-64
Can not connect to UNIX Box to monitor
A Spotlight script is failing to run on the Sever's OS. It is returning on the error: echo "[I-0]:ERR:$@; quitting"
Spotlight on Unix 8.1.0.1679 - Access violation at address 1010F743 in module...
Spotlight on Unix 8.1.0.1679 -------------------------------------------------------------------------------- Message: An unexpected problem has occurred It is recommended that you send a support bundle to Quest Software. Click "Show details..." for more information about the problem. -------------------------------------------------------------------------------- Details: Messag...
Version Full Support as of Limited Support as of Support Discontinued
7.5 7/7/2010
7.0 10/7/2009
6.1 7/8/2009 1/1/2011 7/1/2011
Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.