Product Support - Virtual Directory Server

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Quick Connect Virtual Directory Server 6.1 LDAP Browser User Guide Dell One Identity Virtual Directory Server 6.1.0 LDAP Browser
Quick Connect Virtual Directory Server 6.1 Quick Start Guide Dell One Identity Virtual Directory Server 6.1.0 Quick Start Guide
Quick Connect Virtual Directory Server 6.1 Release Notes Dell One Identity Virtual Directory Server 6.1.0 Release Notes
Quick Connect Virtual Directory Server 6.1 Virtual Directory Server User Guide Dell One Identity Virtual Directory Server 6.1.0 User's Reference Manual
“Could not start <Config_Name> from localhost” error when starting QCVDS/VDS from GUI in Windows.
When installing a new Windows version of the QCVDS/VDS, it couldn’t start running showing the error:"Could not start <Config_Name> from localhost" The ‘Show details’ button shows the message:"Start/Stop command returned 1"
How to create a "basic" Virtual Tree
What are the steps to configure a Virtual Tree in Dell One Identity Virtual Directory Server?
Dell One Identity Virtual Directory Server Service Pack 1 for version 6.1
This service pack may receive additional testing. If you are not severely affected by the issue(s) this service pack addresses, it is recommended that you wait for the next release of Dell One Identity Virtual Directory Server as it will include this service pack. For complete product information, please refer to the Dell One Identity Virtual Directory Server 6.1.0 product documentation.
How to deal with ABANDONs in VDS 6.1.0
When an ABANDON request reaches VDS, it can generate next errors:### ERR detect EBM_NO_SG_HINT 0   No connection or server group hint. Can not figure out where to send the request! (configuration/script problem)### ERR detect EHKNOBACKEND 0  b9486e0a cn=xxxx\, xxxxx,ou=xxxx,dc=xxx,dc=xxxxx,dc=xx,dc=xxx Abandon -,- Back-end couldn't be determined for request. If configuration is not s...
The Service Changes from Automatic to Manual Startup Type on restart
The "QC VDS R6.0.5 (confs - )" service changes from "Automatic" Startup Type to "Manual" Startup Type when one uses the QCVDS Administrator Console to restart the virtual directory server.  Is there a way to change this behavior?
How to disable core dump generation
How can core dump creation be disabled?  What are the steps to enable or disable the generation of core dumps with QCVDS?
Below is a list of the recommended software along with any documentation that will help with the install process to bring your product to the version referenced.

Virtual Directory Server 6.1 SP1 (417937) for solution 145091
Fix for ACL plugin processing filters.Please refer to the Support Portal knowledgebase article 145091 for additional information and instructions on implementing the patch.
Virtual Directory Server Linux 6.1 SP1 (Solution 135437)
Please refer to the Support Portal knowledgebase article 135437 for additional information and instructions on implementing the patch.
Virtual Directory Server Linux Hotfix 415446 for 6.1 SP1 (Solution139049)
Please refer to the Support Portal knowledgebase article 139049 for additional information and instructions on implementing the patch.
Virtual Directory Server Windows 6.1 SP1 (Solution 135437)
Please refer to the Support Portal knowledgebase article 135437 for additional information and instructions on implementing the patch.
Virtual Directory Server Windows Hotfix 415446 for 6.1 SP1 (Solution 139049)
Please refer to the Support Portal knowledgebase article 139049 for additional information and instructions on implementing the patch.
Virtual Directory Server 6.1 (ZIP)
Dell One Identity Virtual Directory Server (VDS) is a powerful tool to customize your identity infrastructure and to integrate it with your overall architecture. VDS was designed to overcome the limitations of identity data repositories and identity consuming applications by creating a highly versatile layer between them. VDS functions as an LDAP proxy, as well as providing a virtual directory fac...
Virtual Directory Server 6.1 (ISO)
Dell One Identity Virtual Directory Server (VDS) is a powerful tool to customize your identity infrastructure and to integrate it with your overall architecture. VDS was designed to overcome the limitations of identity data repositories and identity consuming applications by creating a highly versatile layer between them. VDS functions as an LDAP proxy, as well as providing a virtual directory fac...
QCVDS/VDS ACL plugin is processing filters incorrectly
When a filter includes a condition with the negative operator “(!)” (NOT), ACL plugin is not filtering successfully the attribute of the condition and if a list of denied attributes is configured, it doesn’t work. 
Dell One Identity Virtual Directory Server Hotfix 417937 for 6.1 SP1
This hotfix may receive additional testing. If you are not severely affected by the issue(s) this hotfix addresses, it is recommended that you wait for the next release of Dell One Identity Virtual Directory Server as it will include this hotfix.For complete product information, please refer to the Dell One Identity Virtual Directory Server 6.1.0 product documentation.
Quest One Quick Connect Virtual Directory Server Hotfix 417937 for 6.0.x
This hotfix may receive additional testing. If you are not severely affected by the issue(s) this hotfix addresses, it is recommended that you wait for the next release of Dell One Identity Virtual Directory Server as it will include this hotfix.For complete product information, please refer to the Quest One Quick Connect Virtual Directory Server 6.0 product documentation.
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Unable to select ldaps or https as a protocol in the drop-down menu in a Listener in version 6.1.0
It is not possible to select ldaps or https when configuring a listener.  It is possible to select the correct port (eg 636 for ldaps), and successfully bind with certificate in place.  In versions previous to 6.1.0, the drop-down menu would allow selecting either ldaps or https when configuring a listener. 
Do product customizations get overwritten when I upgrade?
If I modify the code of an extension, will these changes be overwritten when I install an upgrade?
Mapped attribute appears to work, but searching on attribute fails.
When an attribute is mapped (for example from mail to userprincipalname) using the MapAttributes plugin, a search of the newly mapped userprincipalname is unsuccessful.Additionally, if searching at the OU level, the account is found, but from the base level or top level, it cannot find the account.
How to create a "basic" Virtual Tree
What are the steps to configure a Virtual Tree in Dell One Identity Virtual Directory Server?
Dell One Identity Virtual Directory Server Service Pack 1 for version 6.1
This service pack may receive additional testing. If you are not severely affected by the issue(s) this service pack addresses, it is recommended that you wait for the next release of Dell One Identity Virtual Directory Server as it will include this service pack. For complete product information, please refer to the Dell One Identity Virtual Directory Server 6.1.0 product documentation.
Do any Windows-based Identity Management products introduce the "Shellshock" vulnerability?
The discovery of the "ShellShock" vulnerability in Bash for Linux and Unix-based operating systems has the potential to put machines at risk that use this particular shell.Do any of the Identity Management products that are Windows-based introduce this vulnerability?
Quest® One Quick Connect Virtual Directory Server Patch
This patch resolves the issues listed below in the Resolution section. This patch may receive additional testing. If you are not severely affected by the issue(s) that this patch addresses, it is recommended that you install the next full release of Quest One Quick Connect Virtual Directory Server (QC VDS) that includes this patch. For complete product information, refer to the QC VDS product do...
Quest® One Quick Connect Virtual Directory Server Patch
This patch resolves the issues listed below in the Resolution section. This patch may receive additional testing. If you are not severely affected by the issue(s) that this patch addresses, it is recommended that you install the next full release of Quest One Quick Connect Virtual Directory Server (QC VDS) that includes this patch. For complete product information, refer to the QC VDS product do...
The Service Changes from Automatic to Manual Startup Type on restart
The "QC VDS R6.0.5 (confs - )" service changes from "Automatic" Startup Type to "Manual" Startup Type when one uses the QCVDS Administrator Console to restart the virtual directory server.  Is there a way to change this behavior?
How to disable core dump generation
How can core dump creation be disabled?  What are the steps to enable or disable the generation of core dumps with QCVDS?
The information below represents the most common issues customers are encountering or recent resolutions to help you trouble shoot your Dell Product.

Virtual Directory Server 6.1 SP1 (417937) for solution 145091
Fix for ACL plugin processing filters.Please refer to the Support Portal knowledgebase article 145091 for additional information and instructions on implementing the patch.
Virtual Directory Server Linux 6.1 SP1 (Solution 135437)
Please refer to the Support Portal knowledgebase article 135437 for additional information and instructions on implementing the patch.
Virtual Directory Server Linux Hotfix 415446 for 6.1 SP1 (Solution139049)
Please refer to the Support Portal knowledgebase article 139049 for additional information and instructions on implementing the patch.
Virtual Directory Server Windows 6.1 SP1 (Solution 135437)
Please refer to the Support Portal knowledgebase article 135437 for additional information and instructions on implementing the patch.
Virtual Directory Server Windows Hotfix 415446 for 6.1 SP1 (Solution 139049)
Please refer to the Support Portal knowledgebase article 139049 for additional information and instructions on implementing the patch.
Error: Part of Log removed to keep max size
When trying to view a log the message "Part of Log removed to keep max size" is displayed. Is it possible to change the memory allocated to the log viewer?
VDS 6.1.0 SP1 fails sending queries to incorrect data sources
When a configuration includes several data sources and one of them with more servers than the other, VDS could fail sending queries to incorrect data source. Err=10 appears in the Access Log file when this happens.
Is QCVDS/VDS susceptible to the vulnerabilities in Secure Socket Layer (SSL) version 3.0 protocol?
QCVDS/VDS could be affected as far as the customer at client side uses SSL 3.0 or uses it at Directory side.
Error: "ERR detect ESASL_BAD_CONF_STATE 0"
When reviewing the Virtual Directory log files the error "ERR detect ESASL_BAD_CONF_STATE 0" is displayed.
LDAP servers stops responding. Logs indicate too many connections
LDAP stops responding to requests.  The logs indicate that too many simultaneous connections are open.  Portion of error log: "EIO_SIMUL_CONN_EXCEEDED 1388 File descriptor exceeded the simultaneousconnections limit, be sure to review this limit. You may also be experiencing unexpectedly high number of connections associated with a denial of service attack. Your current simultaneousconnec...
Version Full Support as of Limited Support as of Support Discontinued
6.1 7/16/2014
6.0.x 2/8/2012
Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.