Self-service tools will help you to install, configure and trouble shoot your Dell Software product
The following solutions include video content. The solutions are grouped by version. However some solutions may be applied to newer versions of vRanger. Note: It is recommended to view the video content through IE.If you would like to see a topic covered in a video solution, please submit your...
Using the vRanger uninstaller is unable to uninstall vRanger.
vRanger can backup Hyper-V VM's without an agent within the Guest OS.
Enable Active Block Mapping (ABM) options have been enhanced in vRanger 7.0. You can now specify additional options during Job creation.
Date format does not follow system's locale.
When backing up or restoring a Hyper-V VM to a SMB share, the task fails qickly with the ollowing error:Error: VSSUTIL_VOL_NOT_SNAPSHOTABLE
Domain Controller and Authentication issues
When a restore job is started it is more likely to be an emergency and usually needs to be executed as quickly as possible. This can be a problem if the restore needs to occur during the backup window as there can be many backup jobs in the queue.
Information on vRanger and the OpenSSL Heartbleed vulnerability (CVE-2014-0160)
When installing vRanger on Windows 2008 servers, the embeded SQL Express installer will fail if the operating system has not been updated. The embeded SQL Express requires Windows Installer 4.5, which is not included in the base installation of Windows 2008.
|Version||Full Support as of||Limited Support as of||Support Discontinued|
|Earlier product versions not listed are considered discontinued.|
The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.