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Product Support - vRanger

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vRanger Solutions with Video Content (97662)

The following solutions include video content.  The solutions are grouped by version. However some solutions may be applied to newer versions of vRanger. Note: It is recommended to view the video content through IE.If you would like to see a topic covered in a video solution, please submit your...

Product(s): vRanger
Created On: 9/26/2012
(4 Ratings)
Last Updated On: 4/10/2014
Manual uninstall of vRanger (77151)

Using the vRanger uninstaller is unable to uninstall vRanger.

Product(s): vRanger
Created On: 7/26/2011
(10 Ratings)
Last Updated On: 4/11/2014
vRanger 7.0 - Hyper-V VM Backup (Video) (116570)

vRanger can backup Hyper-V VM's without an agent within the Guest OS.

Product(s): vRanger
Created On: 11/21/2013
(0 Ratings)
Last Updated On: 4/9/2014
ABM options in vRanger 7 (Video) (116572)

Enable Active Block Mapping (ABM) options have been enhanced in vRanger 7.0. You can now specify additional options during Job creation.

Product(s): vRanger
Created On: 11/21/2013
(0 Ratings)
Last Updated On: 4/11/2014
Date format not fixed (123275)

Date format does not follow system's locale.

Product(s): vRanger
Created On: 4/16/2014
(0 Ratings)
Last Updated On: 4/16/2014
Hyper-V Task ails with: Error: VSSUTIL_VOL_NOT_SNAPSHOTABLE (116747)

When backing up or restoring a Hyper-V VM to a SMB share, the task fails qickly with the ollowing error:Error: VSSUTIL_VOL_NOT_SNAPSHOTABLE

Product(s): vRanger
Created On: 11/27/2013
(0 Ratings)
Last Updated On: 4/9/2014
Document Domain Controller and Authentication issues (122961)

Domain Controller and Authentication issues  

Product(s): vRanger
Created On: 4/9/2014
(0 Ratings)
Last Updated On: 4/9/2014
vRanger 7.0 - Restore Priority (Video) (116574)

When a restore job is started it is more likely to be an emergency and usually needs to be executed as quickly as possible. This can be a problem if the restore needs to occur during the backup window as there can be many backup jobs in the queue.

Product(s): vRanger
Created On: 11/21/2013
(0 Ratings)
Last Updated On: 4/11/2014
vRanger and OpenSSL Heartbleed vulnerability (123157)

Information on vRanger and the OpenSSL Heartbleed vulnerability (CVE-2014-0160)

Product(s): vRanger
Created On: 4/14/2014
(0 Ratings)
Last Updated On: 4/14/2014
SQL Express installer fails on Windows 2008 Servers without Windows Installer 4.5 (122566)

When installing vRanger on Windows 2008 servers, the embeded SQL Express installer will fail if the operating system has not been updated. The embeded SQL Express requires Windows Installer 4.5, which is not included in the base installation of Windows 2008.

Product(s): vRanger
Created On: 4/1/2014
(0 Ratings)
Last Updated On: 4/10/2014
Version Full Support as of Limited Support as of Support Discontinued
7.0 4/10/2014
6.1 7/11/2013
6.0.x 10/15/2012
5.5 6/13/2012
5.4 5/22/2012
5.3.x 12/1/2011 12/1/2013 6/1/2014
5.2 7/19/2011 7/19/2013 1/17/2014
5.1.x (limited) 6/8/2011 6/7/2013 12/6/2013
5.0.x 1/31/2011 1/31/2013 7/31/2013
4.5.x 5/25/2010 6/8/2012 12/8/2012
Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.