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Product Support - vWorkspace MokaFive Suite

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Using Desktop Workspace personalization templates to keep AppV applications persistent within LivePC (84046)

How to use Desktop Workspace Personalization templates to keep AppV applications persistent within LivePC

Product(s): Desktop-Workspace
Created On: 11/1/2011
(1 Ratings)
Last Updated On: 3/27/2014
Various printing issues (84155)

The following documents describes various issues that may occur in printing within Desktop Workspace

Product(s): Desktop-Workspace
Created On: 11/3/2011
(1 Ratings)
Last Updated On: 3/27/2014
Installation fails with error. Current user doesn't have administrator rights (84038)

Creator or Player fails to install. Error message is displayed that user doesn't have administrator rights

Product(s): Desktop-Workspace
Created On: 11/1/2011
(0 Ratings)
Last Updated On: 3/26/2014
Player Displays "Unavailable - Requires AD Packet" (119116)

When a user downloads a LivePC, an error is generated, stating "Unavailable - Requires AD Packet" . Background When LivePCs are authored in Creator, they can be marked to be domain joined images.  That is, any LivePC that is download must be joined to an Active Directory domain.  Joining an AD...

Product(s): Desktop-Workspace
Created On: 1/20/2014
(0 Ratings)
Last Updated On: 3/11/2014
Error message: "A referral was returned from the server" (84039)

While installing Desktop Workspace Player or Creator, the error message "A referral was returned from the server" can be displayed

Product(s): Desktop-Workspace
Created On: 11/1/2011
(0 Ratings)
Last Updated On: 3/26/2014
"Create Domain Join Packets" option is missing within the Creator (119117)

"Create Domain Join Packets" option is missing within the Creator.

Product(s): Desktop-Workspace
Created On: 1/20/2014
(0 Ratings)
Last Updated On: 3/13/2014
Poor guest performance - antivirus. (70475)

There's poor performance observed in guest LivePC.

Product(s): Desktop-Workspace
Created On: 2/19/2011
(0 Ratings)
Last Updated On: 3/19/2014
Desktop Workspace Image Store installation fails (84022)

Installation of Desktop Workspace Image Store failed. This can result in following errors: The installation GUI reports an error or doesn’t report completion of installation The M5 Services did not start Unable to connect to iconfig for configuration Unable to upload client pack

Product(s): Desktop-Workspace
Created On: 11/1/2011
(0 Ratings)
Last Updated On: 3/26/2014
Desktop Workspace LivePC migration from one Player to another (84025)

How to migrate a LivePC from one Player to another

Product(s): Desktop-Workspace
Created On: 11/1/2011
(0 Ratings)
Last Updated On: 3/26/2014
Domain Join Packet creation process seems to do nothing (119120)

When running through the process to create Domain Join Packets, the creator will launch the LivePC but it appears to do nothing when attempting to join to the domain.

Product(s): Desktop-Workspace
Created On: 1/21/2014
(0 Ratings)
Last Updated On: 3/13/2014
Version Full Support as of Limited Support as of Support Discontinued
3.17 1/10/2014
3.15.1 6/13/2013
3.14.2 4/9/2013 6/30/2014 12/31/2014
3.13.2 12/17/2012 6/14/2013 1/1/2014
3.12.2 11/10/2012 6/14/2013 1/1/2014
3.11 7/25/2012 6/14/2013 1/1/2014
Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which Dell Software products are eligible for product support and new release downloads.